Ashley Ortiz
Fort Drum,NY
Summary
Proven track record in enhancing customer satisfaction and maintaining high standards of cleanliness and sanitation, as demonstrated at MayFair Market. Adept at food preparation and skilled in both customer service and honesty, consistently delivering results that exceed employer expectations. Successfully managed high-volume orders, showcasing a strong work ethic and the ability to resolve customer complaints effectively. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Deli Clerk
MayFair Market
03.2014 - 06.2014
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Cafe Server
Charley's Grilled Subs
03.2013 - 06.2013
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Effectively managed high volume orders during peak times, maintaining accuracy and efficiency.
- Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.
- Successfully resolved customer complaints, turning potentially negative experiences into positive ones that built loyalty.
- Operated cash registers to process cash, credit and debit transactions.
Education
GED -
Jefferson Boces
Watertown, NY10.2023
Skills
Customer Service
Cleanliness and sanitation
Honesty and Integrity
Strong Work Ethic
Food Preparation
Timeline
Deli Clerk
MayFair Market
03.2014 - 06.2014
Cafe Server
Charley's Grilled Subs
03.2013 - 06.2013
GED -
Jefferson Boces