Summary
Overview
Work History
Skills
Timeline
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Ashley Ortiz

16335 Sisley Dr Chino Hills ,CA

Summary

Dedicated professional with years of creating strong customer relationships through a commitment to deliver exceptional results and implement business improvements through subject matter expertise. Successful performance in multiple interdepartmental projects and roles ensuring high quality results in a timely manner. Selfdriven

and determined, with great team building and highly professional interpersonal relationship skills.

Overview

16
16
years of professional experience

Work History

Temp Worker

Instawork
12.2022 - Current


  • Event Server
  • Cashier
  • Warehouse worker
  • Dishwasher
  • Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout
  • Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
  • Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
  • Exhibited excellent communication skills while interacting with clients, colleagues, and supervisors across different industries.

Picker

Amazon Fulfillment Center
12.2020 - 12.2021
  • Receiving, stocking, and shipping.
  • Utilized equipment such as pallet jacks.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Kept work areas neat, clean and free from debris
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Used RF scanners to track orders and verify accuracy.

Courtesy Clerk

Stater Bros
05.2013 - 08.2024
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
  • retrieve shopping carts and baskets for customer use.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Addressed customer complaints in a friendly and helpful manner.
  • Maintained clean and tidy checkout area.
  • Handled shelf restocks and merchandised front lane areas.

Packer

Nordstrom Rack
12.2014 - 09.2015
  • Counted items to verify accuracy of orders.
  • Placed items into bags, boxes or other containers.
  • Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
  • Maintained neat and organized work area.
  • Inspected items for defects and damage.
  • Loaded items onto conveyor belts and pallets.
  • Labeled containers, container tags or products.

Receptionist

Best Carpet Cleaner
11.2008 - 12.2010
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Maintained confidentiality of information regarding clients and company.
  • Responded to inquiries from callers seeking information.
  • Organized, maintained and updated information in computer databases.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled assignments independently with good judgement and critical thinking skills.

Skills

  • Bilingual (English/Spanish: fluently speak, read, and write)
  • Impressive organizational and planning skills
  • Resourceful and detail driven
  • Excellent typing skills
  • Microsoft office (word, excel, publisher, powerpoint)
  • Sales experience
  • Time management
  • Strong problem solver
  • Bookkeeping
  • Teamwork and collaboration
  • Customer service
  • Multitasking

Timeline

Temp Worker

Instawork
12.2022 - Current

Picker

Amazon Fulfillment Center
12.2020 - 12.2021

Packer

Nordstrom Rack
12.2014 - 09.2015

Courtesy Clerk

Stater Bros
05.2013 - 08.2024

Receptionist

Best Carpet Cleaner
11.2008 - 12.2010

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Ashley Ortiz