Ashley Ortiz

16335 Sisley Dr Chino Hills ,CA

Summary

Dedicated professional with years of creating strong customer relationships through a commitment to deliver exceptional results and implement business improvements through subject matter expertise. Successful performance in multiple interdepartmental projects and roles ensuring high quality results in a timely manner. Selfdriven

and determined, with great team building and highly professional interpersonal relationship skills.

Overview

years of professional experience

Work History

Temp Worker

Instawork

Rancho Cucamonga, CA

12.2022 - Current

Event Server
Cashier
Warehouse worker
Dishwasher
Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
Learned semi-skilled and advanced work by shadowing experienced workers.
Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout
Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
Exhibited excellent communication skills while interacting with clients, colleagues, and supervisors across different industries.

Picker

Amazon Fulfillment Center

Rialto, CA

12.2020 - 12.2021

Receiving, stocking, and shipping.
Utilized equipment such as pallet jacks.
Pulled orders quickly to maintain demanding productivity goals.
Kept work areas neat, clean and free from debris
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Used RF scanners to track orders and verify accuracy.

Courtesy Clerk

Stater Bros

Victorville, CA

05.2013 - 08.2024

Helped customers take merchandise out of store and loaded items into vehicles.
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
retrieve shopping carts and baskets for customer use.
Returned unwanted items to correct store locations and restocked shelves.
Addressed customer complaints in a friendly and helpful manner.
Maintained clean and tidy checkout area.
Handled shelf restocks and merchandised front lane areas.

Packer

Nordstrom Rack

Ontario, CA

12.2014 - 09.2015

Counted items to verify accuracy of orders.
Placed items into bags, boxes or other containers.
Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
Maintained neat and organized work area.
Inspected items for defects and damage.
Loaded items onto conveyor belts and pallets.
Labeled containers, container tags or products.

Receptionist

Best Carpet Cleaner

Perris, CA

11.2008 - 12.2010

Kept reception area clean and neat to give visitors positive first impression.
Provided clerical support to company employees by copying, faxing, and filing documents.
Operated multi-line telephone system to answer and direct high volume of calls.
Maintained confidentiality of information regarding clients and company.
Responded to inquiries from callers seeking information.
Organized, maintained and updated information in computer databases.
Routed incoming mail and messages to relevant personnel without delay.
Managed multiple tasks and met time-sensitive deadlines.
Confirmed appointments, communicated with clients, and updated client records.
Corresponded with clients through email, telephone, or postal mail.
Assisted with onboarding new clients and securing paperwork completion.
Handled assignments independently with good judgement and critical thinking skills.

Skills

Bilingual (English/Spanish: fluently speak, read, and write)
Impressive organizational and planning skills
Resourceful and detail driven
Excellent typing skills
Microsoft office (word, excel, publisher, powerpoint)
Sales experience

Time management
Strong problem solver
Bookkeeping
Teamwork and collaboration
Customer service
Multitasking

Timeline