Ashley Oviedo

Marketing Coordinator

• Answered general marketing department inquiries by email, phone, and mail.
• Call Resident Coordinators at senior facilities and book presentation.
• Created engaging brochures and flyers to use for promotional materials and distribution.

Appointment/ Transportation Coordinator

• Directed telephone calls to appropriate parties.
• Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
• Scheduled appointments for customers in person or over telephone.
• Managed high call volume while maintaining professionalism and accuracy in appointment bookings.
• Assessed customer needs and responded to customer emails and calls.
• Maintained up-to-date records of client information, ensuring accurate scheduling and contact details.
• Reduced no-show rates with consistent follow-up calls and email reminders to clients.
• Enhanced customer satisfaction by promptly addressing concerns and providing clear information on appointment details.
• Maintained strict confidentiality when handling sensitive client information during the scheduling process.
• Called and rescheduled appointments for clients.
• Assisted coworkers and staff members with special tasks on daily basis.
• Coordinated schedules and communicated changes to customers.
• Familiarity with Medical Transportation Management (MTM) and Neighborhood Health Plan of RI (NHPRI) online systems.
• Request interpreter services for non-English speaking members.

• Streamlined restocking processes, regularly evaluating merchandise layouts for optimal organization and accessibility.
• Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
• Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
• Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
• Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
• Improved sales floor appearance through timely replenishment of products and regular maintenance.
• Sorted and stocked merchandise according to store layout and product placement.
• Performed inventory control, such as counting, and stocking merchandise.
• Alternated goods in inventory by observing first-in and first-out approach.
• Monitored inventory levels in stockrooms and alerted management to any discrepancies.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Stocked designated items on shelves, end caps and displays.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Identified and tracked slow-moving inventory and pass information along to management.

Inventory Analyst/ Purchasing Agent

• Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
• Collaborated with cross-functional teams to ensure consistent coordination of inventory movement across departments.
• Reduced stock discrepancies with thorough investigation of variances and prompt resolution of issues.
• Ensured accurate documentation of all inventory transactions using specialized software solutions designed for efficient data entry.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
• Sorted and delivered materials to different work areas and staff.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Moved shipment materials to and from designated areas.
• Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
• Maintained complete documentation and records of all purchasing activities.
• Ensured timely delivery of materials through effective planning and coordination with suppliers.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
• Maintained documentation for all purchases.

Logistics Director's Assistant

• Oversaw daily inventory counts to maintain data accuracy.
• Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
• Documented received materials into ERP system.
• Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts.

Data Entry Clerk

• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Managed and organized documents for data entry tasks.
• Updated and maintained customer information, documents and records.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Warehouse Order Picker

• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Checked inventory and selected products from specific locations based upon availability.
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Participated in regular physical inventory audits, reconciling discrepancies between actual stock levels and system records effectively.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Scanned packages and boxes and moved to loading dock for shipment.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Checked packing slips and other documentation to appropriately box items requested by clientele.
• Protected materials for transport by correctly packaging products in boxes and crates.
• Picked and packed order items.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
• Processed orders on POS system and accepted cash and charge payments.
• Managed cash transactions accurately, ensuring proper handling of payments and tips.
• Prepared hot/cold coffee and tea according to customer requests.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Brewed coffee and tea and changed out drink station syrups.