Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Owens

East Orange

Summary

Proven track record at NJ Transit, excelling as a Station Attendant and TVM Agent Head Clerk by enhancing station cleanliness and managing high-stress situations with professionalism. Demonstrated reliability and customer service excellence, consistently meeting performance targets. Skilled in cash handling and effective team collaboration, contributing significantly to workplace safety and service quality.

Overview

8
8
years of professional experience

Work History

Station Attendant / TVM Agent Head Clerk

NJ Transit
07.2017 - Current

Station Attendant

  • Enhanced station cleanliness through regular maintenance and organization tasks.
  • Consistently met or exceeded performance targets set by management, demonstrating dedication to providing excellent service.
  • Contributed to team success through effective communication and collaboration with colleagues.
  • Kept grounds well-maintained through cleaning, trash removal, and landscaping duties as required.


TVM Agent Head Clerk

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Balanced safe daily and set up banks for the following shift.
  • Responded to customer requests for tickets, services, and company information.

Education

Bachelor of Science - Nursing

Bloomfield College
Bloomfield, NJ
05-2018

Skills

  • Workplace safety
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Cash handling proficiency
  • Customer service

Timeline

Station Attendant / TVM Agent Head Clerk

NJ Transit
07.2017 - Current

Bachelor of Science - Nursing

Bloomfield College
Ashley Owens