Ashley Padilla
Norwalk ,CT
Summary
Proven team player with a track record of enhancing team success and customer satisfaction at Starbucks through effective communication and collaboration. Skilled in cash handling and fluent in Spanish, adept at creating personalized customer experiences that drive repeat business. Demonstrates adaptability and a results-driven approach, significantly improving sales and operational efficiency. Highly efficient Team Member, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Team Member
Skyzone
04.2022 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Barista
Starbucks
08.2023 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Gregorys Coffee
04.2024 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Education
Brien McMahon Highschool
Norwalk, CtSkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cash Register Operation
- POS Systems
- New Hire Training
- FLUENT IN LANGUAGE
- Teamwork and Collaboration
- Adaptable and Flexible
- Cleaning and sanitizing
- Multitasking
- Available Weekends
- Stocking Supplies and Retail Products
- Staff Training
- Upselling
- Spanish Fluency
Languages
Spanish
Native or Bilingual
Timeline
Barista
Gregorys Coffee
04.2024 - Current
Barista
Starbucks
08.2023 - 04.2024
Team Member
Skyzone
04.2022 - 08.2023
Brien McMahon Highschool