Ashley Pagan

• Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
• Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
• Worked as part of collaborative team to address changing needs of children and families.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Assisted customers with returns, refunds and resolving transaction issues.

• Implemented camp activities fostering physical, social and emotional growth.
• Cared for personal and health needs of disabled campers.
• Prepared lunches, cleaned up after activities, and cleaned facility after every camp day.
• Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
• Coordinated and led Art, Acting and Outdoor activities for both small and large groups.
• Led groups of children safely through variety of camp activities.

Bright Futures Scholarship Recipient

Presidential Scholar