Ashley Palmer
Yeadon,PA
Summary
Dynamic individual with hands-on experience in Trauma Informed Mental Health and talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Coordinating Lead Clinician
CO-MHAR Inc
01.2022 - Current
- Supervise IBHS program in the school setting
- Facilitated group therapy sessions, fostering a supportive environment for personal growth.
- Reduced therapy wait times for patients through efficient scheduling and resource allocation.
- Led clinical team meetings to review case progress and discuss strategies for improved outcomes.
- Provided crisis intervention services as needed, effectively de-escalating situations and connecting clients to appropriate supports.
- Established effective communication channels among team members to promote knowledge sharing and collaborative problem solving.
- Developed customized treatment plans, addressing individual client needs and goals.
- Coordinated with community resources to support patient recovery outside the clinical setting.
Child Development Specialist
Family House Now- RHD
06.2020 - 08.2021
- Family House Now: Recovery D&A Program for Women with children
- Participated in ongoing professional development workshops to stay current on best practices in child development, ensuring continued growth and effectiveness as an educator in the field.
- Conducted child health, sensory and behavioral screenings and prepared observation results.
- Supervising Parental Intervention Center
- Developed level-appropriate lessons and activities to support skill-building needs.
- Created and managed weekly personal schedule to accommodate visits with families, initial evaluations and reviews.
- Assessed exposure to substance abuse, violence, and other risk factors.
- Daily Documentation
- Prepared children for success in classroom settings through encouragement and exploration of learning activities.
- Constructed age-appropriate goals and outcomes to assist children with special needs and developmental delays.
- Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.
Lead Therapist
WES Health Systems
08.2019 - 06.2020
- Provide crisis intervention
- Facilitated support groups, supporting safe and collaborative environments for clients.
- Ensured compliance with ethical guidelines and professional standards in all therapeutic practices consistently demonstrating professionalism in every aspect of work conducted.
- Maintained detailed documentation of patient progress, ensuring accurate data tracking and clear communication with other healthcare professionals.
- Oversaw the implementation of evidence-based practices within the clinical team leading to improved therapy outcomes for patients.
- Promoted a positive, supportive environment for patients through empathetic listening and genuine care.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Delivered brief interventions to help clients develop healthy coping skills.
- Enhanced patient progress by implementing individualized treatment plans tailored to specific needs.
Recovery Coach
Mobile Services
01.2017 - 08.2019
- Provides one-on-one trauma-informed support to individuals with symptoms of a mental disorder and/or prior trauma exposure
- Coordinate services involving therapeutic and community resources
- Linking clients with community resources
- Overall management of client cases
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
- Provided group, family, and individual counseling to support recovery goals.
Staff Therapist/ Intern
Mobile Services
08.2018 - 04.2019
- Provided 1-on-1 trauma informed counseling to individuals
- Utilized client-centered/person-centered counseling interventions
- Facilitated trauma-informed support groups
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
High School Counselor
WES Health Systems
08.2017 - 08.2018
- 1 on 1 trauma-informed support with individuals who are experiencing challenges throughout the school day
- Utilized healing-centered approaches to support individuals
- Facilitate/Coordinate support groups around specific topics
- Overall management of client cases
- Served as a liaison between school administration, teachers, parents, and community resources in addressing multifaceted student needs effectively.
- Supported emotional well-being of students through individual counseling sessions addressing personal challenges and concerns.
- Provided crisis intervention support in response to critical incidents affecting the school community or individual student wellbeing.
- Conducted regular progress monitoring meetings with students to assess goal attainment and provide ongoing guidance toward success milestones.
Worker
TSS
05.2016 - 01.2017
- 1 on 1 support with child and family
- Implementing treatment plans
- Teaching life skills and coping mechanisms
- Direct care
Education
M.S. - Community and Trauma Counseling
Jefferson University
Philadelphia, PA05.2019
B.S. - Human Development and Family Studies
Pennsylvania State University
University Park, PA05.2015
Skills
- Microsoft Word
- PowerPoint
- Excel
- Case Management
- Trauma Informed-Counseling
- Management
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Certified in CPR/AED
- Clinical documentation
- Motivational Interviewing
- Behavioral Therapy
- Crisis Intervention
- Individual / Group Counseling
- Social Work
- Cognitive Behavioral Therapy
- Addiction Counseling
- Presentation Skills
- Child & family counseling
- Customer service
- Teamwork and collaboration
- Clinical decision making
- Data collection
- Time management
- Implement treatment plans
- Clinical leadership
- Performance improvement
- Ethical practice
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- First Aid Certification
- PA Driver's License
- Licensed Behavior Specialist, State Board of Medicine, 2025
Timeline
Coordinating Lead Clinician
CO-MHAR Inc
01.2022 - Current
Child Development Specialist
Family House Now- RHD
06.2020 - 08.2021
Lead Therapist
WES Health Systems
08.2019 - 06.2020
Staff Therapist/ Intern
Mobile Services
08.2018 - 04.2019
High School Counselor
WES Health Systems
08.2017 - 08.2018
Recovery Coach
Mobile Services
01.2017 - 08.2019
Worker
TSS
05.2016 - 01.2017
B.S. - Human Development and Family Studies
Pennsylvania State University
M.S. - Community and Trauma Counseling
Jefferson University
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