ASHLEY PALMER
Memphis,TN
Summary
Experienced healthcare professional eager to secure a position where professional experience and education can contribute to the success of a progressive organization. Consistently demonstrated effective communication, independent problem-solving skills, and valuable insights into organizational needs. Excited to leverage these capabilities to make a meaningful impact in a new role.
Overview
12
12
years of professional experience
Work History
Laboratory Assistant
Baptist Desoto Hospital
12.2024 - Current
- Performed [X] blood draws daily while ensuring patient comfort
- Maintained accurate specimen labeling and documentation
- Assisted with laboratory procedures and ensured compliance with safety protocols
- Trained new employees on phlebotomy techniques and best practices
Phlebotomy Technician
Methodist Le Bonheur Healthcare, University
01.2015 - Current
- Accurately and precisely perform laboratory venipuncture procedures for patients while ensuring specimen integrity
- Appropriately recognize and react to environmental safety factors related to patient care
- Collaborate with colleagues at all levels of business to promote an inclusive environment, encourage effective customer relations, develop staff in proper training, and contribute to the overall team effort
- Convey patient care and department communications among all lab associate
Pharmacy Technician
Walgreens
01.2020 - 01.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Patient Care Assistant
Regional One Health
01.2018 - 01.2020
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Specimen Processor
American Esoteric Laboratories
01.2016 - 01.2018
- Followed safety protocols while handling hazardous materials.
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Maintained a well-organized work environment by implementing effective storage and tracking systems for specimens.
Certified Nurse Aide
Grace Healthcare
01.2013 - 01.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
- Prevented complications by closely monitoring patients at risk for falls or pressure injuries.
Education
Certificate - Phlebotomy
Mid-South Community College
West Memphis, ARCertificate - Certified Nurse Aide
Career Academy
Memphis, TNCertificate - Medical Coding—Honors
Delta Technical College
Horn Lake, MSCertificate - EMT
Community Healthcare EMS Institute
Memphis, TN12-2024
Skills
- Lab safety protocols
- Laboratory techniques
- Laboratory safety protocols
- Laboratory record keeping
- Sterilization techniques
- Specimen processing
- Regulatory compliance
- EKG interpretation skills
- Coordinated unit operations
HIGHLIGHTS
- BLS certified
- Demonstrated talent for cultivating relationships and integrating a strong work ethic with proactive problem-solving strengths
Timeline
Laboratory Assistant
Baptist Desoto Hospital
12.2024 - Current
Pharmacy Technician
Walgreens
01.2020 - 01.2022
Patient Care Assistant
Regional One Health
01.2018 - 01.2020
Specimen Processor
American Esoteric Laboratories
01.2016 - 01.2018
Phlebotomy Technician
Methodist Le Bonheur Healthcare, University
01.2015 - Current
Certified Nurse Aide
Grace Healthcare
01.2013 - 01.2016
Certificate - Medical Coding—Honors
Delta Technical College
Certificate - Phlebotomy
Mid-South Community College
Certificate - Certified Nurse Aide
Career Academy
Certificate - EMT
Community Healthcare EMS Institute
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