Motivated and dependable professional with years of expertise in fast-paced environment utilizing excellent Customer Care and Service Satisfaction experience. Proficient in job execution and proven track record of success in compliance, detail responsiveness, process improvement and leadership.
Overview
11
11
years of professional experience
Work History
Kindergarten Paraprofessional
Fairview Elementary School
08.2023 - Current
Observed and assessed student performance and charted progress.
Applied evidence-based practices for classroom management to enhance learning results.
Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills.
Assist in supervising students in an classroom, cafeteria, and on the playground, ; monitor and control behavior of students according to approved procedures; report student progress, performance and behavior to teacher as appropriate
Reinforce lessons by reviewing material one-on-one and in small groups with students
Lead Teacher
Children, Academy of Northlake
01.2022 - Current
Provides nurturing care for the children, while aiding in their personal and educational development
Responsible for implementing daily routines, undertaking appropriate creative and outdoor activities in addition to assisting with homework and accountable for all tasks relating to the care of children
Ensures the daily care of every child by following all licensing guidelines and implementing all company standards
Communicates directly with parents and prospective parents to achieve success for the child
Works as a member of a co-operative team in order to provide a appropriate educational program for the children within the center
Create developmentally-appropriate, multi-sensory experiences for kids that enabled all children to be actively engaged in theirown learning
Responsible for implementing daily routines, undertaking appropriate creative and outdoor activities in addition to assistingwith homework and accountable for all tasks relating to the care of children.
Assistant Teacher/Floater
Arms, Child Development Center
01.2020 - 12.2021
Designed lesson plans for multiple classes utilizing instructional materials as well as audio, visual, and technological aids
Utilized a variety of delivery approaches to meet a wide variety of student capabilities and needs and to ensure instructionaloutcomes meet standards
Communicated and connected with students and parents both sensitively and directly to provide an optimal learning experiencefor all students
Supervised and evaluated the students' progression rates through anecdotal records, student-teacher conferencing, peerevaluation, checklists, and student portfolios
Participated in meetings for professional development and updates in organizational process
Demonstrated resourcefulness and teaching effectiveness in meeting the needs of students with learning disabilities
Corrected behavioral problems by using the classroom behavioral system, guides students through planned activities and tendto their physical needs, differentiates instruction to meet all students' needs
Maintained communication with parents via conferences, phone calls, and notes, assesses students' understanding and learningboth formally and informally.
Assistant Infant Teacher
Academy of Northlake
11.2018 - 11.2019
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts
Planned and implemented activities to meet the physical, emotional, intellectual and social needs of the children in theprogram
A
Parker | 2 Assisted in the supervision of students in various indoor/outdoor activities for the purpose of providing a safe and positivelearning environment
Supported the Child Care Supervisor with age-appropriate activities by working with individual or small groups of students
Distributes instructional materials for the purpose of providing students with appropriate items
Assisted with planning weekly and monthly schedules
Documented records on individual children, including daily observations and information about activities, meals served, andmedications administered
Administered and prepared food for children and served meals and refreshments to children and regulate rest periods.
Nanny & Tutor
College Nannies and Tutors
08.2016 - 10.2018
Responsible for implementing daily routines and accountable for all tasks relating to the care of the child
Organized andimplemented age-appropriate activities to encourage cognitive development
Accompany children on outings and to medical appointments, coordinated with family on household work (dinner, groceryshopping, laundry and housecleaning)
Focused on teaching the kid how to establish good habits like cleaning up messes, eating well balanced foods and making gooddecisions
Facilitated routine management with procedures of supervision in basic life such as large muscle activities, shower/hygiene,laundry, dining room, chores, and supervision
Provided a loving environment which encouraged the child to flourish and advance in his fine motor skills and physicalcoordination skills
Coordinated everyday activities that encouraged education and social skills, created a fun, secure, inspiring and comfortableenvironment.
Certified Day Baker Trainer
Panera Bread
11.2013 - 09.2016
Provided on-the-job training to new hires and serve as subject matter expert to current staff
Demonstrated superior customer service and professionalism at all times
Worked to resolve any issues/concerns in order to retain loyal business
Facilitated meetings for professional development and updates in organizational process
Ensured strict compliance with company policies and procedures.
Caregiver
Care.com
05.2012 - 12.2013
Performed direct resident care aimed at increasing comfort, social and spiritual well-being by providing assistance with personalhygiene, physical comfort, nutrition, elimination, and safety
Cared for each patient by assisting with their personal care and house chores, maintains record of patient care, condition,progress, or problems
Assisted and instructed residents with activities of daily living and personal care, according to each resident's care guidelines
Prepared and maintained records of client progress and services performed, reporting changes in client condition to Manager or
Supervisor
Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and planned forcontinuing services
Planning, organizing and leading group recreational activities to keep community involvement for clients
Reported anyconcerns to supervisor or case manager, to resolve any issues to promote residents to have and ensure a good quality of life.
Education
HIGH SCHOOL DIPLOMA -
SOUTHWEST DEKALB HIGH SCHOOL
Decatur, GA
05.2012
Skills
Microsoft Office Customer Service Client Relations
Educational Learning and Development Key Performance Metrics Regulatory Compliance Reports/Documentation
Record-Keeping Communication Skills
Conflict Resolution Time Management Data Integrity
Policies and Procedures Process Improvement
Training & Development
Early Childhood Development
Classroom Management
Reinforcing Learning Concepts
Timeline
Kindergarten Paraprofessional
Fairview Elementary School
08.2023 - Current
Lead Teacher
Children, Academy of Northlake
01.2022 - Current
Assistant Teacher/Floater
Arms, Child Development Center
01.2020 - 12.2021
Assistant Infant Teacher
Academy of Northlake
11.2018 - 11.2019
Nanny & Tutor
College Nannies and Tutors
08.2016 - 10.2018
Certified Day Baker Trainer
Panera Bread
11.2013 - 09.2016
Caregiver
Care.com
05.2012 - 12.2013
HIGH SCHOOL DIPLOMA -
SOUTHWEST DEKALB HIGH SCHOOL
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