Dynamic and compassionate worker, recognized for exceptional communication and critical decision-making skills, effectively managing high-pressure situations while ensuring timely and empathetic care. Committed to enhancing team collaboration and maintaining high standards for safety and satisfaction.
As an EMT I was trained to maintain level headedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care. Communicated with lucid patients to gather incident and medical history information. Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions. Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care. Responded to over 5 daily calls to provide quick and especially compassionate medical assistance
and care for patients by evaluating patient vital signs and status to determine care needs using pulse oximeters and manual auscultated vital sign monitoring, and simply asking them about their day. I have been promoted to fiel operation supervisor.
As a produce clerk my job is to make sure the load that comes in is broken down and placed properly to it's designated area of refrigeration or display placement. During display refills I help customers locate their produce necessities and pick out produce as to what they think is best for them. I prefer to extend my hand further and introduce them to newly ripening fruit by providing samples. This exceeds customer satisfaction to continue frequent shopping and benefiting the company.
As a security officer I have learned to patrol on foot and vehicle around the perimeter for hours making sure all doors are secured and patrons feel safe while they enjoy mall activities. During patrol I was able to assist and liaise with customers and employees within difficult situations from miscommunication. Soon I was promoted to dispatch where I provided excellent customer service by phone and walk-ins. As a dispatcher I created easy access for my colleagues to respond smoothly and swiftly to any incoming situations from patron/tends intervention to collaboration with emergency services.