ASHLEY TAVARES-PARRIS
Makawao,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I'm a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Transportation Security Officer
TSA
Kahului, HI
03.2023 - Current
- Upholding strong customer service standards while completing screenings.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Assisted passengers with disabilities in walking through screening checkpoints.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
- Performed security screenings of passengers and their carry-on items to detect prohibited items.
- Conducted pat-downs, metal detector checks, and x-ray scans in a timely manner.
- Monitored passenger traffic flow at checkpoints to ensure safe and efficient boarding process.
- Assisted travelers with questions regarding airport security regulations and procedures.
- Provided instructions to individuals on how to properly place their bags onto conveyor belts for inspection purposes.
- Ensured that all personnel entering restricted areas had proper credentials and authorization.
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
- Reported any violations of TSA regulations or policies to supervisory staff immediately.
- Maintained knowledge of current aviation security standards and best practices.
- Adhered to established operational guidelines and procedures for conducting searches.
Dispatcher
Air Maui Helicopters
Kahului, HI
04.2021 - Current
- Dispatching and hot refueling of Helicopters on a timed and scheduled basis.
- Tracked changes in computer system to keep records current and accurate.
- Prepared dispatch release documents for flights.
- Adhered to all state, federal and airport authority security requirements.
- Complied with federal, state and airport authority security requirements.
- Relayed work orders, messages or information using telephones or two-way radios.
- Up to date with FAA regulations, Ground training and badges.
- Excellent customer service in sales, safety briefing, and email/ phone reservations.
Driver
Fedex Ground
Kahului, HI
06.2020 - 05.2021
- Delivered various types of mail on routes according to strict timelines.
- Handled undeliverable mail in accordance with established procedures.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Used road maps or GPS to verify routes and designated addresses.
- Bundled mail in preparation for delivery or transportation to relay boxes.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Lifted up to 140 lbs when needed to deliver packages to customers.
- Had up to date training and certifications during my time there.
Parts Delivery Driver
Valley Isle Motors
Kahului, HI
05.2019 - 03.2020
- Logged deliveries and pickups and quickly loaded and unloaded deliveries.
- Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
- Packaged and safely loaded parts and materials to prevent damage during transportation.
- Built rapport with local store owners and key customers to promote repeat business.
- Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
- Obtained customer signature on receipt for pickup or delivery.
- Strengthened customer relationships with prompt and professional service.
- Planned efficient routes in order to meet daily demands.
- Picked up unused or defective parts from customers.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Did annual inventory and organization of department, and merchandise.
- Palletized batteries, drums of oil, soaps, and solvents for order and delivery, and recycle returns.
- Picked up engines, transmissions, and other heavy equipment from the harbor and vendors.
File Clerk/ Body Shop Adviser
Valley Isle Motors
Kahului, HI
01.2013 - 02.2020
- File vehicle service records alphabetically and numerically
- Purging files older than 1 year and placing them in storage
- Use scanners to convert forms, receipts, and reports into electronic format
- Manage all databases and records
- Retrieve files as necessary
- Be able to explain filing system to others
- Part-time cashiering
- Handling the safe and preparing the cash register for the day
- Assisting service advisers with paperwork
- Balancing repair orders so technicians can be paid properly
- Dispatched vehicles for jobs and running parts to technicians as needed
- Delivering vehicles to other companies and too customers
- Assessing vehicle damages
- Answering phones and making appointments
- Organizing and making sure the office was clean and presentable
- Sending out appointment and recall notices
- Making the necessary paperwork for new vehicle delivery inspections
- Keeping the lot clean and vehicles in their proper places
- Taking inventory of parts
- Accepting parts from vendors and taking them directly to storage or technicians as needed
- Making orders for parts online and by phone
- Signing off on delivered towed in vehicles
- Dealing directly with insurance companies and customers
- Learning to estimate damage costs and estimated time of repair
- Trained to be a warranty administrator
Detail Supervisor
Blue Hawaiian Helicopters
Kahului, HI
01.2017 - 10.2019
- Hired, trained, supervised and motivated team of 4 professionals to provide cleaning, maintenance, and cleanliness.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
- Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and organization in our hanger and locker areas.
- Guided and supported 4 staff members to consistently achieve team and personal goals.
- Reduced process lags by effectively managing staff to ensure optimal productivity while handling hazmat chemicals and proficiency in cleaning and maintaining helicopters.
- Hazmat trained and up-to-date training
- FAA trained and airport licensed.
- Worked closely with mechanics and pilots to maintain our company policy and upkeeping.
Cashier
minit stop
Makawao, HI
05.2009 - 10.2013
- Food handling
- Proper sanitation, temperatures, and handling of food and merchandise
- Held a liquor license throughout my employment
- Dealt with liquor commission and internal operations
- Assisting in inventory and audits
- Scanned in vendors and merchandisers
- Displayed products
- Rotated merchandise by dates and types
- Made sure the shelves were constantly stocked and dusted
- Cleaned store and made sure machines were clean and filled properly
- Handled money and gas transactions
- Disposed of food, oil, and gas safely and properly
- Balanced, opened, and closed registers before and after each shift change
- Made plates and party platters as requested
- Answered phones and took orders
- Handled proper money safe depositing procedures
Education
High School Diploma -
2005
Kaahumanu Hou － Kahului, HI -
Skills
- Hazardous Items Understanding
- Passport Checks
- Customer Relations Skills
- Team Development
- Policy Enforcement
- Stress Tolerance
- De-Escalation Techniques
- Threat Assessment
- Emergency Preparedness
- Protocol Implementation
- Integrity and Honesty
- Customer Service and Assistance
- Surveillance Monitoring
- Incident Reporting
Timeline
Transportation Security Officer
TSA
03.2023 - Current
Dispatcher
Air Maui Helicopters
04.2021 - Current
Driver
Fedex Ground
06.2020 - 05.2021
Parts Delivery Driver
Valley Isle Motors
05.2019 - 03.2020
Detail Supervisor
Blue Hawaiian Helicopters
01.2017 - 10.2019
File Clerk/ Body Shop Adviser
Valley Isle Motors
01.2013 - 02.2020
Cashier
minit stop
05.2009 - 10.2013