Ashley Passerrello
Newcastle,WY
Summary
Skilled in applied behavior analysis and effective communication, I excel in staff training and fostering proactive client engagement. Demonstrated success in improving client behavior and team collaboration, contributing to organizational excellence.
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Vocational and Psychological Services
02.2023 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Substitute School Secretary
New Castle Area School District
- Promoted positive relationships among colleagues by providing assistance whenever needed during busy periods or absences of full-time secretaries.
Manager/Bartender
James Pagley
09.2008 - 01.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
Temporary Secretary for Juvenile Probation
Lawrence County Courthouse
05.2012 - 05.2013
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Helped individuals get signed in properly then directed them to their correct officer.
Education
No Degree - Elementary Special Education
Youngstown State University
Youngstown, OHGraduate Certificate - Hair Stylist
New Castle Beauty Acadamy
New Castle, PANo Degree - Elementary Special Education
Slippery Rock University of Pennsylvania
Slippery Rock, PA01-2010
Skills
- Applied behavior analysis
- Staff Training
- Effective Verbal Communication
- Effective Communication Development
- Targeted Skill Acquisition
- Proactive Client Engagement
- Strong Organizational Skills
- Staff training and supervision
- Verbal and written communication
- Social skills development
Accomplishments
- Achieved being ranked one of the top BHTS/RBTS by working at a Center for non verbal and verbal children using ABA and providing one on one sessions, through effectively helping Children with Autism. ADHD and other disabilities.
Certification
- RBT Certificate
- Deescalation Techniques Certificate – Various certified training organizations.
- Mental Health Peer Specialist certification – Various state-accredited bodies or national associations.
- Mental Health First Aid Certification - National Council for Behavioral Health.
- Nonviolent Crisis Intervention Training Certificate - Crisis Prevention Institute.
- New Castle Beauty School Graduate Certificate
Languages
English
Professional Working
Interests
- All proven facts of why Autism is on the rise
- All causes of ASD, ADHD, ETC Looking into the food heavy metals and toxins were exposed to daily
- I enjoy painting and drawing, which helps improve my creativity and attention to detail Along with helping with relaxation
- Music
- Youth mentor, providing guidance and support to empower the next generation of leader
Timeline
Registered Behavior Technician
Vocational and Psychological Services
02.2023 - Current
Temporary Secretary for Juvenile Probation
Lawrence County Courthouse
05.2012 - 05.2013
Manager/Bartender
James Pagley
09.2008 - 01.2023
- RBT Certificate
- Deescalation Techniques Certificate – Various certified training organizations.
- Mental Health Peer Specialist certification – Various state-accredited bodies or national associations.
- Mental Health First Aid Certification - National Council for Behavioral Health.
- Nonviolent Crisis Intervention Training Certificate - Crisis Prevention Institute.
- New Castle Beauty School Graduate Certificate
Substitute School Secretary
New Castle Area School District
No Degree - Elementary Special Education
Youngstown State University
Graduate Certificate - Hair Stylist
New Castle Beauty Acadamy
No Degree - Elementary Special Education
Slippery Rock University of Pennsylvania
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