Ashley Pavia
Rancho Cucamonga,HI
Summary
I am a 19 year old student who is willing to be hardworking asset to your company. I strive to help people with there needs and wants to create the best service I can offer. I am a reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. I am very outgoing, highly organized, productive and punctual. Works well within team settings while also always spreading a positive attitude.
Overview
4
4
years of professional experience
Work History
Social Media Marketing Intern
Breakice Marketing
Rancho Cucamonga , CA
05.2022 - Current
- Designed and presented social media ideas.
- From scratch I design positive post for social media through instagram, twitter, and facebook for three therapist.
- Punctual with creating my post for certain time and days.
- Help present a positive environment to these therapist audiences.
Social Media Manager
San Biagio Pizza
Upland, CA
08.2021 - Current
- Designed and implemented social media strategies to align with business goals.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Help promote the small family business restraunt.
- Create more of a relationship with customers through media.
Sales Associate
Billabong
Honolulu, HI
01.2022 - 05.2022
- Engaged with customers to build the loyalty rewards.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions about sizing, accessories and merchandise care.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Provided positive first impressions to welcome existing, new and potential customers.
- Overall have a positive environment for the people and the company.
Cashier/Waitress
San Biagios Pizza
Upland, CA
12.2018 - 07.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Prepare food in a clean matter including making salads, desserts, and drinks that they request.
- Staying diligent with what needs to be stocked up and cleaned
- Bring out food to tables while also cleaning up the tables to create a safe and clean environment.
- Being productive in transitioning from fast pace to slow pace hours.
- Maximize positive customer service experience
- Clean up minor spills quickly and safely
- Ensure items are well-stocked for each shift
- Contribute to positive, fun working environment
- Answer phones and record detailed messages
- Help customers by asking questions and making suggestions for purchases
- Greet customers with warm, welcoming attitude
- Train four new employees
- Resolve all employee and/or customer complaints quickly and efficiently
- Assist employees with register during busy shifts
- Process transactions through credit card, and cash usage
- Maintain knowledge of all current promotions, as well as payment/exchange policies
- Greet all customers with warm, friendly welcome
- Speak directly with customers in a friendly, approachable manner
- Establish strong working relationships with managers, staff, and costumer's
- Being in charge of opening and closing up stores
Education
Exploratory Business
University of Hawaii At Manoa
Honolulu, HI05.2025
Buisness
Chaffey College
Rancho Cucamonga, CA05.2023
Skills
- Time management
- Communication
- Problem-Solving
- Teamwork
- Creativity
- Attention to detail
- Frames positivity
- People skills
Additional Information
- I was involved in Teakwondo for two years which taught me how to persevere when times can be difficult.
- I was also in a dance team outside of highschool and in highschool for two years. Dance taught me the importance of teamwork and how each person contributes to the main goal that we are all working hard to be presented. On top of that I was chosen in my highschool dance team to be their spirit leader and motivate our team in fun and uplifting ways.
Timeline
Social Media Marketing Intern
Breakice Marketing
05.2022 - Current
Sales Associate
Billabong
01.2022 - 05.2022
Social Media Manager
San Biagio Pizza
08.2021 - Current
Cashier/Waitress
San Biagios Pizza
12.2018 - 07.2021
Exploratory Business
University of Hawaii At Manoa
Buisness
Chaffey College
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