Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Pavlik

Oceana,WV

Summary

Detail-oriented and knowledgeable office manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Astute professional highly skilled in scheduling, training and managing busy medical practices. Talented individual with 3 years of experience in office administration and new employee mentoring. History of positive management resulting in improved operations and employee retention.

Overview

13
13
years of professional experience

Work History

Office Manager

Mountaineer Family Medicine
08.2021 - Current
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Reported to senior management on organizational performance and progress toward goals.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Substitute Teacher

Wyoming County Board Of Education
04.2013 - 06.2020
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Took over Kindergarten class for 6 months, managing all classroom assignments, student needs and recordkeeping.

Counselor

Wyoming County Board Of Education
05.2014 - 06.2019
  • Used data to monitor students' progress and recommend solutions for improvement.
  • Developed new student orientation programs to build excitement around transfer and enrollment.
  • Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
  • Assessed student's abilities and recommended degree programs to highlight strengths.
  • Reviewed and discussed new students' academic credentials, interests and educational goals.
  • Organized college tours for graduating students and coordinated group visits from high schools.
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Identified and addressed concerns of incoming students and parents.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Social Worker

West Virginia Depart Of Health And Human Services
04.2011 - 04.2013
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Assessed clients for abuse and neglect to compile documentation for court reports.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
  • Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
  • Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life.
  • Testified under oath as child advocate in family court to assist with child custody decisions.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
  • Explained medical care options to help families make informed healthcare decisions.
  • Encouraged socialization and engagement through individual therapy, music therapy and social activities.
  • Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.

Education

Bachelor of Arts - Human Services And Counseling

Lindsey Wilson College
Columbia, KY
12.2010

High School Diploma -

Oceana High School
Oceana, WV
06.1999

Skills

  • Electronic Health Records Systems
  • Reminder Calls
  • Regulatory Issues
  • Patient Admission
  • Operational Efficiency
  • Status Updates
  • Meeting Support
  • Patient Needs Assessment
  • Medical History Obtainment
  • Office Management Software
  • Physician Coordination
  • Microsoft Office
  • Personnel Needs Assessments
  • Document Review
  • Electronic Filing System

Timeline

Office Manager

Mountaineer Family Medicine
08.2021 - Current

Counselor

Wyoming County Board Of Education
05.2014 - 06.2019

Substitute Teacher

Wyoming County Board Of Education
04.2013 - 06.2020

Social Worker

West Virginia Depart Of Health And Human Services
04.2011 - 04.2013

Bachelor of Arts - Human Services And Counseling

Lindsey Wilson College

High School Diploma -

Oceana High School

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Ashley Pavlik