Ashley Peele

- Process requests for patient health information in strict adherence to Company and Facility policies and procedures.

- Uphold confidentiality and security protocols for all privileged information in accordance with HIPAA guidelines.

- Maintain proficiency in Company and facility software to efficiently handle patient records and requests.

- Ensure compliance with the Company's and Customer facilities' Code of Conduct and policies at all times.

- Communicate promptly with the manager regarding work progress, site challenges, and fluctuations in workload.

- Assist with additional work duties or responsibilities as evident or required to support team efficiency and workflow.

- Consistently apply medical privacy regulations to prevent unauthorized disclosure of patient information.

- Manage patient health records, including retrieval and transmission of records in response to requests from both internal and external sources.

- Safeguard patient records and ensure compliance with HIPAA standards throughout all stages of handling.

- Meet productivity expectations as outlined for the specific site, maintaining efficiency and accuracy in tasks.

• Reviewed patient charts for accuracy and completeness.
• Processed incoming medical records requests.
• Maintained a secure filing system for confidential documents.
• Entered data into electronic health record systems.
• Retrieved patient medical records in response to requests from authorized personnel.
• Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
• Assisted in the development of policies and procedures related to the maintenance of accurate medical records.
• Collected, compiled and maintained statistical data on hospital utilization, beds occupied.
• Monitored compliance with state and federal regulations regarding release of information.
• Identified discrepancies between physical documentation and electronic health records.
• Conducted periodic audits of physical documentation versus electronic health records.
• Performed quality assurance reviews of medical records for accuracy and completeness.

• Complete ROI in adequate time frame
• Scan and file records into patients charts
• Answering large call volume of patient requests
• Printing and distributing testing completed to doctors for interpretation
• Completing requests from medical assistants for patients
• Pull required records from hospital EHR for new patients.

• Setting up patients on 12 lead EKG
• Checking and monitoring vital signs and documenting in EPIC system
• Setting up outpatient appointments and checking patients in and out when arriving to appointments
• Filing and faxing additional paperwork to doctor offices.

• Nonemergent and 911 transport calls for city

• Nonemergent patient transport

• Hospital security