Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Pell

Grand Rapids

Summary

Dynamic Asset Recovery Specialist at SpendMend with a proven track record in regulatory reporting and credit analysis. Leveraged strong problem-solving skills to create a new department, enhancing recovery efforts and client satisfaction. Proficient in accounting software systems, driving compliance with GAAP guidelines while fostering team collaboration for optimal results.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Asset Recovery Specialist

SpendMend
05.2024 - Current
  • Created a whole new department for this procedure
  • Informed management of trends contributing to uncashed checks for clients.
  • Corresponded with clients via letters and emails updates on recovery efforts.
  • Maintained accurate records and reports to document activity.
  • Analyze clients outstanding payments from government issued departments.
  • Conducted outbound collection calls and received inbound calls on assigned accounts.
  • Educated customers to apply best practices and comply with loss prevention policies and procedures.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Tax Auditor

SpendMend
07.2023 - Current
  • Processed and adjusted tax forms by entering data into computer system and comparing with tax assessment data and data from previous reports.
  • Communicated and resolved technical and controversial tax matters with professional judgment.
  • Created accurate quarterly reports and submitted in accordance with established schedule of performance expectations.
  • Prepared written audit findings and reports with recommendations.
  • Scheduled follow-up audit appointments and prepared amended audit schedules and other supporting documents upon petition for re-determination or other appeal.
  • Conducted account research and prepared preliminary work papers and schedules.
  • Researched and analyzed accounting and tax data in accordance with established schedule of performance expectations.
  • Responded to incoming correspondence and assigned accounts to provide timely service and increase client retention.
  • Supported appeals activities such as conducting research and assembling appeals packages.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Examined and audited accounting and financial records with regard to compliance.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
  • Identified legal tax savings and recommended ways to improve profits.
  • Prepared working papers, reports and supporting documentation for audit findings.

Auditor

SpendMend
09.2021 - 07.2023
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Completed auditing projects and prepared for evaluation.
  • Communicated with staff to obtain necessary information for audits.
  • Executed audit phases and entered data into accounting software for analysis.
  • Planned and executed follow-up audits at appropriate intervals.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Analyzed data and findings to prepare reports detailing financial information.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Used accounting software to issue returns and prepare consolidated reports.
  • Prepared working papers, reports and supporting documentation for audit findings.

Financial Statement Analyst

SpendMend
06.2020 - 09.2021
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Created and maintained data entry logs to track data entry activities.
  • Followed established procedures to enter and process data correctly.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Maintained files, records, and chronologies of entry activities.
  • Utilized techniques for increasing data entry speed.
  • Assisted with developing data entry processes.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Created spreadsheets for more efficient recordkeeping.
  • Analyzed current data records to provide detailed reports.
  • Used computer software to store and retrieve data.
  • Updated and maintained customer information, documents and records.

Temp Worker

Robert Half
03.2020 - 06.2020
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Created and maintained data entry logs to track data entry activities.
  • Followed established procedures to enter and process data correctly.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Maintained files, records, and chronologies of entry activities.
  • Utilized techniques for increasing data entry speed.
  • Assisted with developing data entry processes.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Created spreadsheets for more efficient recordkeeping.
  • Analyzed current data records to provide detailed reports.
  • Used computer software to store and retrieve data.
  • Updated and maintained customer information, documents and records.

Security Officer

DK Security
08.2019 - 02.2020
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Wrote detailed reports of all security breaches and investigations.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Assistant Manager

Coldstone Creamy
07.2016 - 08.2019
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Analyzed daily sales figures and developed strategies to increase sales.

Education

Financial Forensics And Fraud Investigation

Southern New Hampshire University
Hooksett, NH
05-2025

Associate of Science - Accounting And Finance

Grand Rapids Community College
Grand Rapids, MI
05-2021

Skills

  • Asset recovery

  • Regulatory reporting

  • Credit analysis

  • Problem-solving

  • Critical thinking

  • Accounting software systems

  • Project management experience

  • Audit procedures

  • GAAP guidelines

  • Financial statements

Timeline

Asset Recovery Specialist

SpendMend
05.2024 - Current

Tax Auditor

SpendMend
07.2023 - Current

Auditor

SpendMend
09.2021 - 07.2023

Financial Statement Analyst

SpendMend
06.2020 - 09.2021

Temp Worker

Robert Half
03.2020 - 06.2020

Security Officer

DK Security
08.2019 - 02.2020

Assistant Manager

Coldstone Creamy
07.2016 - 08.2019

Financial Forensics And Fraud Investigation

Southern New Hampshire University

Associate of Science - Accounting And Finance

Grand Rapids Community College

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