Ashley Pelton
Fort Lupton,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Community Service Officer
Brighton Police Department
Brighton, CO
10.2022 - Current
- Provided information to citizens on local laws and regulations, as well as community resources available.
- Assisted with traffic control during special events, such as parades or sporting events.
- Issued citations for violations of local ordinances and state laws.
- Enforced parking regulations by issuing citations and towing vehicles when necessary.
- Conducted investigations into criminal activities by collecting evidence, interviewing witnesses, and preparing detailed reports.
- Maintained logs of all activities performed while on duty.
- Served subpoenas for court proceedings related to civil or criminal cases.
- Developed positive relationships with members of the community through active outreach efforts.
Group Fitness Instructor
Fort Lupton Recreation Center
Fort Lupton, CO
03.2017 - Current
- Provided personal training services to clients according to their individual needs.
- Maintained detailed records of client information including attendance, body weight measurements and other relevant data points.
- Advised members on proper use of fitness equipment during individual or group sessions.
City Carrier
USPS, United States Postal Service
Brighton, CO
06.2019 - 10.2022
- Delivered mail to residential and business customers in a timely manner.
- Verified accuracy of addresses on packages and letters before delivery.
- Ensured customer satisfaction by providing prompt, courteous service.
- Maintained records of all pickups and deliveries made throughout the day.
- Assisted with sorting mail at post office when needed.
- Answered customer inquiries regarding mail delivery times, postage rates.
- Provided excellent customer service by answering questions about postal services, policies, and procedures.
- Responded promptly to complaints from customers regarding late and missing deliveries.
- Worked closely with supervisors and other staff members as part of a team effort.
Customer Service Representative
Alorica
Colorado Springs, CO
04.2012 - 12.2014
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Updated databases with new and modified customer data.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Moon Valley
Phoenix, AZ05-2007
Skills
- Report Preparation
- Report Writing
- Community Relations
- Community Engagement
- Communication Skills
- Court Procedures
- Cultural Sensitivity
- Time management abilities
- Organizational Skills
- Team building
- Adaptability
Timeline
Community Service Officer
Brighton Police Department
10.2022 - Current
City Carrier
USPS, United States Postal Service
06.2019 - 10.2022
Group Fitness Instructor
Fort Lupton Recreation Center
03.2017 - Current
Customer Service Representative
Alorica
04.2012 - 12.2014
High School Diploma -
Moon Valley
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