Ashley Pendelton
Summary
Highly skilled forklift operator with 4 years of experience in a fast-paced warehouse environment. Proven ability to operate sit-down forklifts, ensuring safe and efficient material handling. Strong customer service skills, demonstrated by consistently providing excellent support to internal customers and resolving issues in a timely and professional manner. Dedicated to maintaining a safe work environment while exceeding customer expectations. I have many skills and as a hard working woman that can learn anything. Good work ethics with reliable transportation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dockworker
Xpress Global Systems
01.2025 - Current
- Improved warehouse efficiency by organizing and maintaining a clean dock area.
- Offloading delivery trucks transporting merchandise into the warehouse.
- Load or unloading by hand with freight handling tools such as forklifts and pallet jacks.
- Verifying shipping information from the scan unit to ensure freight is labeled to go to the correct destination.
- Using the AS400 system to process picking, packing, and shipping orders, leading to faster order fulfillment and increased efficiency.
- Coordinated closely with supervisors to address any issues or concerns promptly, enabling swift resolution of problems as they arose.
- Utilized various tools and equipment safely, including forklifts, pallet jacks, and hand trucks, resulting in efficient material movement throughout the facility.
Warehouse Forklift Operator
Stellantis
06.2023 - 12.2024
- Replenish cells / sequencers with material as needed throughout the day.
- Unloading and loading trailers making sure material is properly placed in the right home location in the warehouse.
- Move materials within the facility, storing and tracking products/parts inside the warehouse.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
Assembly Line Production Worker /Production Material Handler
General Motors Co
04.2020 - 05.2023
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assist in moving and storing materials, including picking, packing, sorting, and stacking, using various handling equipment.
User Acceptance Tester
Concentrix
10.2019 - 03.2020
- Continuously updated professional knowledge in User Acceptance Testing best practices, staying current with emerging trends and technologies.
- Reduced software defects by implementing rigorous testing procedures and methodologies.
- Enhanced user experience by conducting thorough testing of software applications before deployment.
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Conducted end-to-end testing on applications before final release to ensure seamless functionality across all intended devices.
Server
Famous Dave's Bar-B-Que
02.2017 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customer Service Sales Advisor / Lower Management
Concentrix
05.2018 - 09.2019
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - General Studies
Wayne County Community College
Detroit, MI09-2026
High School Diploma -
East English Village Preparatory Academy
Detroit, MI06-2017
Skills
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Heavy lifting proficiency
- Problem-solving
- Forklift operator certification
- Warehouse operations
- Order picking and processing
- Data entry
- Customer relations
- Customer service
- Guest engagement
- Strong work ethic
Certification
- Licensed Forklift Operator. Expiration 08/01/2026
- Licensed Forklift Operator - 11/20/2024 - 11/19/2027
Timeline
Dockworker
Xpress Global Systems
01.2025 - Current
Warehouse Forklift Operator
Stellantis
06.2023 - 12.2024
Assembly Line Production Worker /Production Material Handler
General Motors Co
04.2020 - 05.2023
User Acceptance Tester
Concentrix
10.2019 - 03.2020
Customer Service Sales Advisor / Lower Management
Concentrix
05.2018 - 09.2019
Server
Famous Dave's Bar-B-Que
02.2017 - 12.2019
No Degree - General Studies
Wayne County Community College
High School Diploma -
East English Village Preparatory Academy
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