Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Penner

Ashley Penner

Riverton

Summary

Dynamic Executive Assistant with a proven track record at Child Development Services, excelling in executive support and office management. Recognized for meticulous attention to detail and strong problem-solving skills, successfully organized conferences and enhanced team collaboration, significantly boosting workplace morale and efficiency.

Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.

Overview

20
20
years of professional experience

Work History

Exectuive Assistant

Child Development Services
02.2024 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
  • Took notes and dictation at meetings.
  • sd
  • Spearheaded fundraising initiatives targeting local businesses, securing donations that supported departmental resources.
  • Increased fundraising revenue by cultivating relationships with prospective major gift donors.

Salesperson

Leading Edge Avionics
12.2022 - 02.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Golf Instructor

Tiny Tees Golf
01.2009 - 02.2022
  • Boosted student retention rates by consistently providing a positive, fun, and productive learning environment.
  • Assisted players in overcoming mental barriers by implementing stress-relief techniques and mindfulness exercises during lessons.
  • Observed students during practice to detect and correct mistakes.
  • Taught individual and group lessons for all ages, including18-hole play and swing analysis.
  • Collected fees and processed payments for shop purchases and green fees.
  • Organized golf awareness camps and workshops in [Location].
  • Expanded client base through participation in community events, outreach initiatives, and networking with local businesses and organizations.
  • Managed tournaments from start to finish.
  • Increased client satisfaction by consistently delivering high-quality, engaging, and effective lessons.
  • Developed strong partnerships with local schools to offer junior programs that encouraged youth participation in the sport of golf.

Flight Attendant

WestJet Airlines
05.2005 - 01.2009
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Education

Associate of Arts - Teaching

Fullerton College
Fullerton, CA
05-2005

Skills

  • Executive support
  • Administrative support
  • Office management
  • Strong problem solver
  • Meticulous attention to detail
  • Customer Service-oriented
  • Presentation development

Timeline

Exectuive Assistant

Child Development Services
02.2024 - Current

Salesperson

Leading Edge Avionics
12.2022 - 02.2024

Golf Instructor

Tiny Tees Golf
01.2009 - 02.2022

Flight Attendant

WestJet Airlines
05.2005 - 01.2009

Associate of Arts - Teaching

Fullerton College

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