Summary
Overview
Work History
Education
Skills
Additional Experience
Key Achievements
Timeline
Generic

Ashley Pepper

La Jolla,CA

Summary

Results-driven Automotive Sales Professional with proven success in exceeding performance targets, earning President’s Club honors, and maintaining top rankings nationally. Known for building strong client relationships, delivering exceptional customer service, and closing high-value sales. Passionate about helping clients find their perfect vehicle while fostering long-term loyalty.

Overview

27
27
years of professional experience

Work History

Automotive Sales Consultant

CarMax
02.2022 - Current
  • Achieved President’s Club within six months, maintaining top-tier sales with over 120 vehicles sold annually
  • Recognized among the top 33% of all President’s Club members nationwide (2022-2025)
  • Consistently ranked in the Top 10% of sales staff in San Diego (2022-2025)
  • Ranked #3 in customer satisfaction surveys in San Diego for three consecutive years; #26 nationwide
  • Averaged 6 cars sold weekly, with a high closing ratio of 75% on MaxCare warranties
  • Guided customers through the entire sales process by appraising trade ins, offering test drives and structuring all finance options

Pet Care Specialist

Peppers Pet Care
01.2018 - 02.2022
  • · Founded and built a successful pet care business by cultivating clients through networking and referrals.
  • · Designed and executed individual care plans tailored to each pet’s unique needs.
  • · Conducted new client consultations including meeting pets, gathering detailed care information, answering questions and providing comprehensive guidance on pet’s well-being.
  • · Enhanced client’s satisfaction and retention by providing daily updates with photos, videos and written activity reports.

Leasing Agent and Property Management

RB General
01.2016 - 01.2019
  • · Promoted and increased leasing sales of luxury properties by conducting prospect outreach, scheduling appointments and leading property tours for potential tenants.
  • · Streamlined the tenant onboarding process by managing applications, credit/background checks, lease agreements and move in planning.
  • · Achieved strong tenant retention with a high lease renewal rate by fostering strong tenant relationships, delivering superior customer service and proactively addressing concerns.
  • Partnered with property staff to create and manage daily task lists, ensuring property cleanliness and a welcoming environment for tenants and prospects

Interior Decorator and Home Stager

Ashley Pepper Designs
05.2010 - 02.2018
  • · Consulted with clients to assess design goals, color preferences, style and budget creating customized solutions aligned with their vision.
  • · Curated and staged furniture, décor, and accessories that increase property appeal, contributing to faster sales by reducing time on market by 30%.
  • · Partnered with real estate agents to implement staging strategies that enhanced marketing efforts and elevated perceived property value.
  • · Continually searched for new inspiration and stayed savvy on current design trends to create customized and innovative design concepts.
  • · Driven to bring design visions to life, guaranteeing customer satisfaction and repeat business.

Personal Trainer

ABA Fitness
07.1998 - 04.2007
  • · Communicated with clients to determine goals and performed client assessments.
  • · Grew customer base through word-of-mouth referrals based on customer satisfaction and outstanding results.
  • · Assembled realistic fitness plans based on individual needs and goals.
  • · Led, instructed, and motivated individuals during exercise activities, including cardiovascular exercise, strength training and stretching.
  • · Assisted clients in designing personalized diets and nutritional guidelines.
  • · Increased retention and referrals by providing comprehensive support in both fitness and nutrition resulting in a loyal and growing client network

Patient Coordinator and Medical Spa Sales

Dr Mark Gilliland, MDD., F.A.C.S
02.2002 - 05.2007
  • · Collaborated with patients from the beginning to the end of their journey, from the time they contacted the office, to their consultation, through their pre-operative experience, as well as their surgery and beyond.
  • · Recognized for generating over $500,000 in surgical sales annually while maintain top tier patient satisfaction score
  • · Coordinated surgical logistics including scheduling, payment collection, pre/post operative instructions, prescriptions, medical clearances and preparation of surgical charts.
  • · Managed the consultation-to-surgery pipeline by responding to inquiries converting leads into consultations and driving sales.
  • · Confidently presented pricing ranging from $5,000 to $50,000, transforming inquiries into scheduled procedures.

Education

California Real Estate License -

Certified Personal Trainer & Nutritionist -

Skills

  • Excellent interpersonal and communication skills, connecting effectively with diverse clients
  • Exceptional at creating a positive, engaging sales environment
  • Strong listener with the ability to identify client needs and tailor solutions
  • Professional presentation and first impressions are always a priority
  • Honest, punctual, and adaptable to flexible work hours
  • Active in networking through industry events and trade shows to expand sales opportunities

Additional Experience

Optional: If you wish to include other roles to demonstrate soft skills or additional sales experience, I can incorporate those here.

Key Achievements

  • Consistently recognized for high customer satisfaction and sales performance
  • Top-ranking consultant for customer reviews and repeat business
  • Skilled in negotiations, upselling, and creating memorable buying experiences

Timeline

Automotive Sales Consultant

CarMax
02.2022 - Current

Pet Care Specialist

Peppers Pet Care
01.2018 - 02.2022

Leasing Agent and Property Management

RB General
01.2016 - 01.2019

Interior Decorator and Home Stager

Ashley Pepper Designs
05.2010 - 02.2018

Patient Coordinator and Medical Spa Sales

Dr Mark Gilliland, MDD., F.A.C.S
02.2002 - 05.2007

Personal Trainer

ABA Fitness
07.1998 - 04.2007

California Real Estate License -

Certified Personal Trainer & Nutritionist -

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