Ashley Perez
Laredo,TX
Summary
Proactive and detail-oriented professional with a proven track record at Las Minas Self Storage, where I enhanced office efficiency and customer satisfaction. Leveraged expertise in document management and exceptional communication skills to streamline operations and foster a collaborative environment. Achieved a significant reduction in data entry errors, demonstrating strong multitasking and problem-solving abilities.
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Clerk
Las Minas Self Storage
06.2019 - Current
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Coordinated and scheduled meetings and appointments.
- Edited documents to keep company materials free of grammar errors.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
Education
Associate of Science - Criminal Justice
Laredo Community College
Laredo, TX12-2023
Skills
- File maintenance
- Document management
- Database entry
- Cash handling
- Cash management
- Mail processing
- Schedule and calendar management
- File and database management
- Customer satisfaction
- Bookkeeping
- Proofreading
- Telephone etiquette
- Handling payments
- Verbal and writing communication
- Supply tracking
- Scanning and copying
- Multitasking Abilities
- Adaptability and flexibility
- Microsoft office
- Customer communication
- Problem-solving abilities
- Teamwork and collaboration
- Scheduling
- Google drive
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Clerk
Las Minas Self Storage
06.2019 - Current
Associate of Science - Criminal Justice
Laredo Community College
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