Dynamic bar manager with extensive experience at Quit N Time, excelling in customer service and team leadership. Proven track record in reducing discrepancies through effective cash handling and inventory management. Outgoing personality fosters a welcoming atmosphere, driving repeat business and enhancing guest satisfaction. ServeSafe certified, ensuring compliance with health and safety regulations.
Overview
20
20
years of professional experience
Work History
Bartender at Ford Field
Levy Production Group
07.2024 - Current
Crafted and served a variety of cocktails, enhancing customer satisfaction and bar efficiency.
Managed inventory levels, ensuring timely restocking of supplies to maintain operational flow.
Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Provided excellent customer service, building rapport with patrons to foster repeat business.
Bar Manager/ Bartender
Quit N Time
12.2023 - Current
Supervised daily bar operations, ensuring compliance with health and safety regulations.
Managed inventory levels, placing orders to maintain stock and minimize waste.
Implemented efficient cash handling procedures, reducing discrepancies during closing shifts.
Closed out cash register and Keno and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Bartender/Server
Zikisteakhouse
08.2021 - 06.2023
Crafted custom cocktails and maintained extensive beverage knowledge to enhance guest experience.
Managed bar inventory, ensuring timely restocking and reducing waste through effective stock rotation.
Provided exceptional customer service, resolving conflicts and ensuring a welcoming atmosphere for all patrons.
Collaborated with kitchen staff to synchronize food and drink orders for seamless service delivery.
Monitored compliance with health and safety regulations, maintaining cleanliness standards throughout the bar area.
Analyzed customer feedback to refine offerings and improve overall service quality in high-volume environment.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Upheld strict regulations for safe alcohol service and food safety.
Dental Assistant
All About Smiles Family Dentistry
03.2010 - 08.2016
Assisted in patient management and appointment scheduling to ensure efficient office operations.
Prepared examination rooms and sterilized instruments to maintain a safe environment for patients.
Supported dentists during procedures by providing necessary tools and ensuring patient comfort.
Educated patients on oral hygiene practices and post-treatment care instructions to promote better health outcomes.
Assisted in patient preparation and comfort during dental procedures.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Bartender
Screwie Louies
03.2008 - 08.2014
Oversaw daily operations of the bar area, ensuring a clean environment and adherence to operational standards.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Bartender
Hooters
07.2006 - 06.2009
Crafted diverse cocktail selections while ensuring compliance with health and safety regulations.
Provided exceptional customer service, enhancing guest experiences through attentive interactions and timely responses.
Managed bar inventory, controlling stock levels and minimizing waste through efficient ordering practices.
Trained new bartenders on drink preparation techniques and customer engagement strategies to maintain service quality.
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