Ashley Perry
Grand Junction,CO
Summary
Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Patient Service Representative
St Mary's Neurosurgery Center For Brain And Spine
08.2023 - Current
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
- Efficiently managed high volumes of messages and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
- Enhanced communication between patients, families, and healthcare providers through clear explanations of treatment plans and procedures.
- Promoted a safe and clean environment by adhering to strict sanitation protocols, reducing the risk of infection or illness among patients.
Patient Care Representative
Northwest Colorado Health
06.2022 - 07.2023
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Verified patient insurance eligibility and entered patient information into system.
- Delivered support to medical staff in completion of patient paperwork.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
Overnight Stocker
Walmart
10.2021 - 06.2022
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Education
Associate of Arts - General Studies
Colorado Christian University
Grand Junction, CO06.2017
Skills
- Document Filing
- Customer Service
- Excellent Communication
- Office Equipment Operation
- Computer Literacy
- Professionalism
- Telephone Etiquette
- Empathy and Compassion
- Organizational Skills
- Resourcefulness
- Attention to Detail
- Problem Solving
Timeline
Patient Service Representative
St Mary's Neurosurgery Center For Brain And Spine
08.2023 - Current
Patient Care Representative
Northwest Colorado Health
06.2022 - 07.2023
Overnight Stocker
Walmart
10.2021 - 06.2022
Associate of Arts - General Studies
Colorado Christian University
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