Ashley Perry
Byram,MS
Summary
With over 20 years of experience in customer service and 7 years in clerical and administrative duties, my goal is to advance my career with SFBLI. Throughout my tenure, I have developed expertise in delivering exceptional customer service, ensuring client satisfaction, and efficiently managing administrative tasks. Joining SFBLI at a higher level, I aim to leverage my skills to contribute to the company's success while furthering my professional growth.
Overview
19
19
years of professional experience
Work History
Client Services Consultant
Southern Farm Bureau Life Insurance
Jackson, MS
05.2019 - Current
- Answer inquiries regarding policy changes, procedures, forms, and premiums
- Assist co-workers in day to day task
- Serve as a member of the Focus Group to enhance procedures
Manager
Quality Outdoor Products
06.2016 - 08.2019
- Employee management
- Managing subcontractors
- Schedule coordinator
- Payroll
- Sales
- Inventory ordering and receiving
- Preparation of list for materials for subcontractors
- Conflict solutions
Server/Bartender
O'Charley's Restaurant
06.2015 - 03.2016
- Customer service
- Resolving customer complaints
- Handling all payments
- Maintaining cleanliness
- Expediting teamwork throughout each shift
Server/Bartender
Biaggi’s
10.2014 - 06.2015
- Responsible for customer service and handling customer complaints
- Responsible for ensuring all money is exchanged appropriately and equal tally of sales each day
- Accountable for cleanliness and sanitation of establishment.
Server/Bartender
Olive Garden
08.2011 - 10.2014
- Responsible for customer service and resolving customer complaints
- Responsible for ensuring all money is exchanged appropriately and equal tally of sales each day
- Accountable for cleanliness and sanitation of establishment.
Server
Reed Pierce’s Sportsman’s Grill
02.2011 - 12.2011
- Responsible for customer service and handling customer complaints
- Responsible for ensuring all money is exchanged appropriately and equal tally of sales each day
- Accountable for cleanliness and sanitation of establishment.
Server
Reed Pierce’s Sportsman’s Grill
12.2008 - 03.2009
- Responsible for customer service and handling customer complaints
- Responsible for ensuring all money is exchanged appropriately and equal tally of sales each day
- Accountable for cleanliness and sanitation of establishment.
Administrative Assistant
Chili’s Grill and Bar
10.2007 - 10.2008
- Responsible for managing office, entering invoices, and completing required daily paperwork
- In charge of financial oversight regarding money entering and exiting safe.
Server
Chili’s Grill and Bar
02.2006 - 10.2007
- Responsible for customer service and handling customer complaints
- Responsible for ensuring all monies are exchanged appropriately
- Accountable for cleanliness and sanitation of establishment.
Education
LOMA
SFBLI
Paralegal Technology -
Hinds Community College
12.2012
Skills
Product and service knowledge
Documentation requirements
Account management
Service recommendations
Service standard compliance
Money handling abilities
Recordkeeping strengths
Route dispatch
Multi-line phone talent
Retail store support
Staff education and training
Professional telephone demeanor
Datesubmitted
09/12/2024
References
- Keith Dale, 601-842-2577, dalekeith12@gmail.com
- Kevin Nelson, 601-408-6102, knelson797@hotmail.com
- Chris Holt, 417-499-4341, chevy1175@yahoo.com
- David Belden, 601-415-3884, belden.david@jackson.sysco.com
Timeline
Client Services Consultant
Southern Farm Bureau Life Insurance
05.2019 - Current
Manager
Quality Outdoor Products
06.2016 - 08.2019
Server/Bartender
O'Charley's Restaurant
06.2015 - 03.2016
Server/Bartender
Biaggi’s
10.2014 - 06.2015
Server/Bartender
Olive Garden
08.2011 - 10.2014
Server
Reed Pierce’s Sportsman’s Grill
02.2011 - 12.2011
Server
Reed Pierce’s Sportsman’s Grill
12.2008 - 03.2009
Administrative Assistant
Chili’s Grill and Bar
10.2007 - 10.2008
Server
Chili’s Grill and Bar
02.2006 - 10.2007
LOMA
SFBLI
Paralegal Technology -
Hinds Community College