Ashley Perry

Seasonal: made schedules, ran shifts. Managed multiple stands between the beaches. Phones, vendor communication.

• Assisted in coordinating daily operational activities to ensure smooth business functions.
• Learned and implemented safety protocols to maintain workplace standards and compliance.

Scheduled patients, answered phones. Insurance and billing questions. Handled patient communications and charting. Filling and maintaining schedule and productivity.

• Managed patient scheduling and appointment confirmations efficiently.
• Assisted with patient check-in processes and maintained accurate records.
• Provided exceptional customer service to families in a welcoming environment.
• Coordinated communication between medical staff and patients, ensuring clarity of information.
• Handled incoming calls and directed inquiries to appropriate personnel promptly.
• Supported billing processes by verifying insurance information and collecting payments.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

Made schedules, took orders, counted drawers and made deposit runs. Answered phones. Customer de-escalation and satisfaction.