Ashley Pete
Clementon,USA
Summary
Proven track record in increasing sales through effective communication and innovative merchandising strategies. Expertise in inventory control and client relationship management, enhancing customer experiences and brand visibility. Strong work ethic and adaptability, with a focus on delivering exceptional service in fast-paced environments. Highly organized and reliable, skilled in cash handling, payment processing, and team collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Demo Event Specialist
CDS
Cherry Hill, New Jersey
08.2025 - Current
- Demonstrated product features to engage potential customers effectively.
- Collected customer feedback to improve future product demonstrations and events.
- Assisted in creating engaging presentations that showcased key product benefits clearly.
- Organized, coordinated and managed all aspects of the demo event including setup and takedown.
- Assisted in marketing activities before, during and after each demonstration such as distributing promotional materials or taking photos.
- Provided customer service during the demo event by answering questions, explaining product features and demonstrating product use.
- Identified potential issues with the demo event and developed solutions to address them.
- Resolved any customer complaints or disputes that arose during demos promptly and efficiently.
- Collaborated with other team members to create engaging presentations prior to each demonstration.
- Ensured compliance with safety regulations while setting up and tearing down equipment at each location.
- Engaged customers warmly and encouraged each to try products, boosting sales of items.
- Collected contact information from interested customers to follow up with additional sales and product information.
- Answered questions and helped customers find items while offering samples.
- Learned about company history and products to share detailed information with customers.
- Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
- Learned about company history and products to present detailed information to customers.
- Increased sales by encouraging customers to purchase additional products and services.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Maintained professionality and efficiency while working closely with leadership.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Put together eye-catching displays to attract potential customers and encourage questions.
- Worked promotional events for different products, persuading customers to purchase and documenting sales.
- Conducted product demonstrations to explain details, highlight features and show use.
- Taught customers how to personalize experiences with products and obtain maximum benefit.
- Watched crowd to identify prospects, capture interest and maximize sales opportunities.
Retail Merchandising Associate
Crossmark
Philadelphia, PA
06.2025 - Current
- Managed product displays to enhance visual appeal and drive customer engagement.
- Collaborated with cross-functional teams to align merchandising strategies with store objectives.
- Analyzed sales trends to inform inventory decisions and optimize product placement.
- Coordinated seasonal promotions and events to attract and retain customers.
- Conducted regular audits of merchandise to ensure compliance with company guidelines.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Assisted customers with product selection based on their individual needs.
- Coordinated with vendors to ensure timely delivery of products.
- Assisted in the selection of products for store shelves, displays, and promotions.
- Created visual display plans to attract customers' attention.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
- Communicated and coordinated execution of planograms with store management.
DoorDash Delivery Driver
Instacart & Doordash
Pine Hill, NJ
08.2024 - Current
- Executed timely pickups and deliveries of customer orders with precision.
- Utilized mobile routing applications for efficient grocery deliveries to customers' homes.
- Communicated effectively with customers to confirm delivery details and accommodate special requests.
- Managed time efficiently to ensure prompt deliveries despite varying traffic conditions.
- Handled cash and electronic payments securely during customer transactions.
- Maintained product integrity by carefully loading and unloading delivery items.
- Adhered to safety protocols while driving, ensuring compliance with local regulations.
- Navigated neighborhoods using GPS technology to optimize delivery routes.
Retail Merchandiser
Sfs merchandising
Camden, NJ
05.2025 - 08.2025
- Developed and implemented effective visual merchandising strategies to enhance product presentation and drive sales
- Collaborated with cross-functional teams including marketing, sales, and design to create compelling in-store displays and window presentations
- Conducted regular store visits to ensure compliance with brand guidelines and standards for product placement and signage
- Implemented promotional campaigns in coordination with marketing team to drive traffic and increase sales volume
- Utilized visual merchandising software tools to develop floor plans that maximized traffic flow and highlighted key products or promotions
- Collaborated with suppliers on co-op advertising initiatives to promote featured products through print ads or digital channels
- Maintained strong relationships with key accounts by providing exceptional service support
Retail Merchandiser
Coastal Greenhouses, LLC
Township of Deptford, NJ
04.2025 - 06.2025
- Developed and implemented effective visual merchandising strategies to enhance product presentation and drive sales
- Monitored competitor activities closely to stay informed about industry trends, pricing strategies, and assortment changes
- Identified slow-moving items or excess stock situations proactively; implemented markdowns or clearance strategies as needed
- Maintained strong relationships with key accounts by providing exceptional service support
- Collaborated with the marketing team to create visually appealing product catalogs or lookbooks
- Managed the setup and teardown of promotional displays for special events or holidays
Key Holder/Sales Associate
Dollar General
Sicklerville, NJ
12.2024 - 01.2025
- Managed opening and closing procedures, ensuring the security of the store and adherence to company policies
- Maintained accurate cash handling procedures, including register counts and deposits
- Assisted in visual merchandising efforts to create an appealing shopping environment for customers
- Resolved customer complaints or concerns promptly and effectively, ensuring high levels of customer satisfaction
- Collaborated with management to develop strategies for achieving sales targets and improving overall store performance
- Assumed responsibility as key holder during manager's absence, maintaining store operations smoothly
Customer Experience Associate
Conduent
Clementon, NJ
05.2019 - 02.2023
- Answered general inquiries and provided policy and service information.
- Set up client appointments and managed client records efficiently.
- Diagnosed and resolved technical issues for staff and clients to enhance support.
- Installed and configured hardware and software for user assistance.
- Configured firewalls to safeguard against unauthorized access.
- Conducted regular system updates to ensure software reliability and security.
- Collaborated with teams to improve user experience with technology solutions.
- Delivered remote assistance for technical issues using various support tools.
Event Demonstrator
Advantage Solutions
Newport News, VA
09.2016 - 04.2017
- Demonstrated product features to consumers, boosting brand awareness and customer engagement.
- Managed product displays according to company standards and guidelines.
- Educated customers on product benefits through interactive demonstrations.
- Collaborated with team members to execute promotional events successfully.
- Maintained organized inventory of demonstration materials for upcoming events.
- Gathered consumer insights to refine demonstration techniques and improve effectiveness.
- Provided customer service by addressing inquiries about products during demonstrations.
- Distributed samples, brochures, and coupons to enhance customer experience.
Retail Merchandiser
CROSSMARK
Williamsburg, VA
02.2016 - 04.2016
- Managed inventory effectively to optimize stock levels and reduce shortages.
- Collaborated with store management to optimize merchandise placement and inventory control.
- Developed visually appealing product displays to enhance customer engagement.
- Conducted regular audits of stock levels to ensure product availability and presentation.
- Maintained cleanliness and organization of merchandise areas for a positive shopping experience.
- Organized product displays in accordance with corporate guidelines.
- Updated store planograms in collaboration with management.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
- Assisted customers in selecting appropriate merchandise for their needs.
- Placed prices and descriptive signage to enhance displays and promote items.
- Communicated and coordinated execution of planograms with store management.
- Ensured compliance by establishing proper display setups across locations.
- Collaborated with managers to maintain consistent product stocking for customer satisfaction.
Retail Merchandiser
Advantage Solutions
Newport News, VA
09.2014 - 08.2015
- Monitored stock levels to ensure product availability.
- Collaborated with department managers to address missing inventory issues.
- Arranged product displays to enhance visual merchandising.
- Utilized planograms to optimize product placement and movement.
Retail Sales Associate
Coldwater Creek
Williamsburg, VA
09.2013 - 11.2014
- Operated point-of-sale cash register to process transactions efficiently.
- Managed inventory levels through regular stock checks and restocking procedures.
- Educated customers on credit card reward systems and product features.
- Assisted customers in selecting products, providing styling advice when necessary.
- Maintained merchandise displays to enhance store appearance and accessibility.
- Collaborated with team members to ensure optimal inventory organization.
- Handled customer inquiries and resolved complaints professionally.
- Participated in store promotions to boost customer engagement and traffic.
Event Demonstrator
Crossmark Promoworks
Newport News, VA
11.2012 - 03.2014
- Managed inventory of demonstration materials, ensuring readiness for events and shows.
- Set up product displays aligned with company standards to enhance visual appeal.
- Distributed samples, brochures, and coupons to increase customer engagement.
- Demonstrated product features and benefits, boosting brand awareness.
- Educated customers on product usage during interactive demonstrations.
- Provided management with consumer feedback for refining future demos.
- Followed up post-demonstration to ensure customer satisfaction.
- Engaged with customers to gather insights for technique improvements.
Retail Sales Associate
JCPenney
Newport News, VA
11.2011 - 08.2012
- Assisted customers with product selection and styling advice.
- Maintained merchandise displays to enhance store appearance and accessibility.
- Processed transactions efficiently using point-of-sale systems.
- Educated customers about product features and benefits during sales interactions.
- Collaborated with team members to ensure optimal inventory levels and organization.
- Conducted regular stock checks to maintain accurate inventory records.
- Addressed customer inquiries and resolved issues promptly for improved satisfaction.
- Participated in store promotions and events to boost customer engagement and traffic.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Demonstrated knowledge of store products and services.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Kept informed about new products arriving at the store on a regular basis.
Wal-Mart Associate
Walmart
Williamsburg, VA
03.2008 - 01.2009
- Operated cash register with accuracy and efficiency for all transactions.
- Managed inventory levels and organized stock on shelves to optimize accessibility.
- Assisted customers with inquiries and selections, enhancing overall shopping experience.
- Resolved customer complaints professionally, fostering positive relationships.
- Collaborated with team members to ensure smooth store operations and service delivery.
- Provided knowledge for repairs and oil changes to assist customer needs.
- Ensured compliance with company safety regulations consistently while performing duties.
Cashier and Customer Service
Best Buy
Newport News, VA
11.2007 - 01.2008
- Processed customer transactions efficiently at point of sale.
- Assisted customers with product inquiries and recommendations.
- Managed cash register operations and balanced drawer daily.
- Handled customer returns and exchanges following store policies.
- Collaborated with team members to ensure smooth checkout experiences.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
Menchville High School
Newport News, VA08.2007
Some College (No Degree) - Busness
Thomas Nelson Community College
Hampton, VASkills
- Community engagement
- Promoting products
- Dog handling
- Depositing cash
- Client rapport building
- Inventory control
- outbound calling
- Floral design
- Computer operation
- Microsoft Excel
- Store management experience
- Continuous improvement
- Pet sitting
- Outbound sales
- Mentoring
- Math
- Direct sales
- HITRUST
- Negotiation
- Quality assurance
- Business development
- Computer literacy
- Lending
- Grocery store
- Teamwork
- Warm calling
- Gardening
- GPS
- Research
- Technical proficiency
- Analysis skills
- Outdoor work
- CRM software
- Team leadership
- Marketing
- Software troubleshooting
- Detecting counterfeit currency
- Customer returns handling
- Oil change
- Product placement
- B2B sales
- communication skills
- Pet care
- Retail math
- Data entry
- Shipping and receiving
- Retail sales
- Help desk
- Clear verbal communication
- Retail management
- Hospitality
- Store management
- Stocking
- Microsoft Windows Server
- Cleaning
- Typing
- Refund processing
- Account management
- Cold calling
- Windows
- Mobile devices
- Loss prevention
- Customer service
- Mac OS
- Objection handling (sales technique)
- Customer relationship management
- Wine knowledge
- Residential cleaning
- Grammar experience
- Financial sales
- Metrics reporting
- Customer communication
- Event marketing
- Retail signage placement
- Animal restraint
- Seasonal retail displays
- Courier
- Medical office experience
- Salesforce
- Moving
- Hand tools
- Human resources
- Machine learning
- Store closing procedures
- Dog training
- Sales support
- Social listening
- Animal care
- Appointment scheduling
- Administrative experience
- Live chat
- Writing skills
- Customer support
- Customer complaint resolution
- Active Directory
- IVR
- Operating systems
- Microsoft Office
- Drafting
- Power tools
- Design patterns
- Horticulture
- Basic math
- Animal handling
- Sales
- Call center experience
- Cash handling machinery
- Accounts receivable
- Automotive service
- Lead generation
- Customer service
- Conflict management
- Cleaning experience
- Fashion retail
- Microsoft PowerPoint
- Dog walking
- Adult learning
- POS
- providing product information
- Customer relationship building
- Call center
- Technical support
- Inventory management
- Balancing cash drawers
- Medication administration
- POS systems
- Making change
- Mobile applications
- Inside sales
- Computer skills
- Management
- Planograms
- Cash register
- Troubleshooting
- Greeting customers
- Manager's experience
- Supervising experience
- Project implementation
- NetSuite
- IOS
- Team scheduling
- Customer engagement
- Event coordination
- Presentation creation
- Feedback collection
- Merchandising strategy
- Product demonstration
- Cross-functional collaboration
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Attention to detail
- Time management proficiency
- Product knowledge expertise
- Goal-oriented mindset
- Engaging personality
- Strong presentation skills
- Public speaking experience
- Product research
- Brand awareness
- Product demonstrations
- Sample products
- Merchandise sales
- Computer operation
- Serve customers
- Professional demeanor
- Written communication
- Competitor research
- Display set up and arrangement
- Decision-making
- Project management
- Adaptability
- Self-motivation
- Multitasking capacity
Certification
• Food Handler Certification
Languages
Spanish
Limited
Timeline
Demo Event Specialist
CDS
08.2025 - Current
Retail Merchandising Associate
Crossmark
06.2025 - Current
Retail Merchandiser
Sfs merchandising
05.2025 - 08.2025
Retail Merchandiser
Coastal Greenhouses, LLC
04.2025 - 06.2025
Key Holder/Sales Associate
Dollar General
12.2024 - 01.2025
DoorDash Delivery Driver
Instacart & Doordash
08.2024 - Current
Customer Experience Associate
Conduent
05.2019 - 02.2023
Event Demonstrator
Advantage Solutions
09.2016 - 04.2017
Retail Merchandiser
CROSSMARK
02.2016 - 04.2016
Retail Merchandiser
Advantage Solutions
09.2014 - 08.2015
Retail Sales Associate
Coldwater Creek
09.2013 - 11.2014
Event Demonstrator
Crossmark Promoworks
11.2012 - 03.2014
Retail Sales Associate
JCPenney
11.2011 - 08.2012
Wal-Mart Associate
Walmart
03.2008 - 01.2009
Cashier and Customer Service
Best Buy
11.2007 - 01.2008
High School Diploma -
Menchville High School
Some College (No Degree) - Busness
Thomas Nelson Community College