ASHLEY PETERSON

I work closely with the Non-Profit owner to carry out the mission of getting the Montessori method into more homes and schools and managing the operations.

• Advocated for organization and company mission to raise awareness and support.
• Built relationships with donors, government officials and other organizations to secure funding and support for organization.
• Drove strategic improvements to enhance operational and organizational efficiencies.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability.
• Managing and shipping orders through Shopify and other retailers

I work with businesses and school systems to establish and provide employee benefits that best fit their needs.

• Developed and maintained strong relationships with businesses and clients to maximize satisfaction.
• Educated clients on financial topics and best practices.
• Analyzed financial needs of clients and developed tailored strategies to meet goals.
• Helped clients make informed decisions about financial future.
• Implemented exit strategies for clients to transition out of investments.

I've worked with multiple families to help with many different needs and am always open to new opportunities.

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Completed household tasks by assisting with light housekeeping, grocery shopping, child care and pet care.
• Provided emotional support and companionship to clients.

I served as a Practice Manager with admin and clinical duties, working closely with the Family Medicine Physician in all aspects of the practice.

Administrative Duties Included:

• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Ordered all office supplies and kept check on inventory levels.
• Oversaw accounting, budgeting, and financial reporting.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Developed and implemented strategies to improve patient access, satisfaction and care quality.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Clinical Duties Included:

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Taught patients about medications, procedures, and care plan instructions.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Performed as a scribe, documenting detailed medical exams
• Assisted physician with minor surgeries, including preparing operating room and sterilizing instruments.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Completed EKGs and other tests based on patient presentation in office.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Implemented care and efficiency improvements to support and enhance office operations.

After working at Integrated Aesthetics as a medical assistant for a few years, I grew into leading a team of 4-6 employees!

• Developed policies and procedures for effective practice management.
• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
• Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
• Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
• Played a strong role in Hiring and Retention, Team Building, Interviewing, Performance reviews, and Progressive coaching/discipline to improve employee performance

I started as a Dermatology Medical Assistant, and grew to take on many more responsibilities through cross training!

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Quickly and accurately scribing detailed medical exams
• Prepared and assisted in all Dermatology procedures, including biopsies, I&Ds, in office surgeries, PDT treatments and more.
• Performed cosmetic procedures to increase revenue and relieve back ups, including Mira-dry, Coolsculpting, Hydrafacial, Laser Hair Reduction, and more!
• Patient education and counseling of care instructions for medical and cosmetic treatments.

After 1 year of experience, I became a Co-Captain of a team of trainers, then 1 year later became Captain of my own team! These 3 years inspired me to continue into the Medical Field!

• Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
• Performed a variety of athletic taping techniques for student athletes to prevent injuries.
• Communicated with head trainer and doctors about patient needs.
• Planned medical coverage for away meets and tournaments.
• Assisted Head Athletic Trainer with numerous treatments and therapies for athletes in the training room.