Ashley Peterson
Marshall,MN
Summary
Dedicated Ophthalmology Assistant with data entry accuracy, HIPAA compliance, and effective communication skills. Committed to prioritizing patient care and ensuring smooth clinical operations.
Overview
2027
2027
years of professional experience
Work History
Ophthalmology Assistant
Avera Marshall Regional Medical Center
Marshall, MN
07.2022 - Current
- Efficiently and accurately prepare patients for exams, including completing required diagnostic testing
- Coordinate patient care by processing referrals, medication refills, and follow up requests in a timely manner
- Maintain accuracy in documenting patient information and clinical workflow tasks
- Manage departmental supply and medication ordering to ensure consistent clinic operations
- Collaborate with providers and staff to support smooth patient flow in a fast paced clinical environment
- Prioritize patient care and comfort, ensuring a positive and supportive experience at every visit
Pharmacy Clerk
Fairview Pharmacy Services
Eagan, MN
2018 - 2022
- Delivered high quality customer service by assisting patients and prioritizing their needs
- Scheduled appointments accurately and efficiently
- Entered and maintained patient demographic and insurance information with a high level of accuracy
- Managed high volume phone calls while providing timely assistance and support
- Educated patients regarding vaccines and basic healthcare information
- Processed POS transactions and ensured accurate data entry
- Ordered pharmacy supplies and over the counter products as needed
Cashier
The Home Depot
Apple Valley, MN
2017 - 2019
- Processed POS transactions with accuracy and efficiency
- Provided exceptional customer service and resolved customer concerns professionally
- Assisted in training and onboarding new employees
- Maintained a positive and helpful customer experience in a fast paced environment
Sports Arena Attendant
The City of Apple Valley
Apple Valley, MN
2014 - 2017
- Managed cash transactions and maintained accurate daily records
- Supervised concession stand operations and staff
- Trained and supported new employees
- Assisted with general facility upkeep and customer service needs
Education
Associate of Arts - Liberal Education
Normandale Community College
Bloomington, MNSkills
- Data entry accuracy
- HIPAA compliance
- Customer relationship management
- Effective communication
- Problem solving
- Time management
Timeline
Ophthalmology Assistant
Avera Marshall Regional Medical Center
07.2022 - Current
Pharmacy Clerk
Fairview Pharmacy Services
2018 - 2022
Cashier
The Home Depot
2017 - 2019
Sports Arena Attendant
The City of Apple Valley
2014 - 2017
Associate of Arts - Liberal Education
Normandale Community College