Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Petrocci

Peoria,AZ

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience

Work History

Administrative Assistant/Case Manager

Gordon Marketing
06.2021 - Current
  • Managed department budgets and generated financial reports for management review.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Scheduled office meetings and client appointments for staff teams.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Liaised between clients and vendors and maintained effective lines of communication.

Administrative Assistant Manager

Seeman Holtz
02.2018 - 09.2021
  • Ensured timely completion of projects by effectively managing deadlines and delegating tasks appropriately.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Developed strong relationships with vendors, negotiating favorable terms for contracts and purchases.
  • Enhanced team productivity by providing comprehensive training and support to junior staff members.
  • Built and managed processes for tracking and monitoring department performance.
  • Contributed to revenue growth by assisting with marketing initiatives and event planning efforts as needed.
  • Provided exceptional support to senior management, handling sensitive information with discretion while maintaining confidentiality at all times.
  • Managed executive calendars to strategically coordinate meetings and appointments.

Executive Administrative Officer

Senior Advisory Group
08.2014 - 02.2018
  • Proactively addressed potential issues by conducting thorough research and presenting findings to key decisionmakers.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Managed high-profile projects to successful completion, ensuring timely delivery and stakeholder satisfaction.
  • Maintained accurate financial records by overseeing budget tracking, expense reporting, and invoice processing.
  • Collaborated with cross-functional teams to achieve corporate goals, strengthening interdepartmental communication.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Organized company events and conferences, ensuring smooth execution through meticulous planning and coordination.
  • Prepared detailed reports for executive review, enabling informed decision-making on business strategies.
  • Created reports, presentations and other materials for executive staff.


Education

Bachelor of Arts - Business Administration And Management

Michigan State University
East Lansing, MI
05.2008

Skills

  • Database entry
  • Expense validation
  • Time Management
  • Customer relations and communications
  • Payroll and budgeting
  • Performance Improvement
  • Scheduling and calendar management
  • Records Management Systems
  • Data Entry
  • Dedicated Team Player
  • Strong Problem Solver
  • Account Management

Timeline

Administrative Assistant/Case Manager

Gordon Marketing
06.2021 - Current

Administrative Assistant Manager

Seeman Holtz
02.2018 - 09.2021

Executive Administrative Officer

Senior Advisory Group
08.2014 - 02.2018

Bachelor of Arts - Business Administration And Management

Michigan State University
Ashley Petrocci