Ashley Pettis
Baltimore,MD
Summary
Experienced and Dedicated food service worker with over four years of experience in various roles, including fry cook, line server, and allergen line server.
certified in ServSafe and ServSafe Allergen with strong organizational skills and a friendly personality. Proven ability to work in fast paced environments while maintaining excellent customer service standards. Currently managing Deli and Salad Bar at morgan state university dining hall.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Dining Food Service Worker
Sodexo Magic
09.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Run the Deli and salad bar stations, ensuring food is prepared and served to customer satisfaction.
- provide friendly, efficient service to student, staff, and guests.
- ensure a clean, organized, and safe food service environment.
Fry Cook
Wendys
12.2023 - 04.2024
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Sandwich Artist
Subway
01.2021 - 11.2022
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- prepare sandwiches and other food items according to customer preferences while maintaining quality and hygiene standards.
- assist in maintaining and organized food preparation area.
- provide excellent customer service, ensuring customers needs are met quickly and efficiently.
Food Line Worker
Dodahs Vegan Kitchen
04.2019 - 01.2020
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Provided excellent customer service, addressing guest inquiries and resolving issues promptly.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Education
High School Diploma -
Pennfoster Highschool
Online07-2022
Skills
- Strong communication skills
- Organizational growth
- Reliability and punctuality
- Conflict resolution
- Food preparation techniques
- Allergy awareness
- Food safety
- Adaptability and flexibility
- Active listening
- Effective communication
Certification
- ServSafe Allergens Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Residential Dining Food Service Worker
Sodexo Magic
09.2024 - Current
Fry Cook
Wendys
12.2023 - 04.2024
Sandwich Artist
Subway
01.2021 - 11.2022
Food Line Worker
Dodahs Vegan Kitchen
04.2019 - 01.2020
High School Diploma -
Pennfoster Highschool
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