Ashley Philippi
Carson City ,NV
Summary
Highly motivated healthcare manager with comprehensive experience as a healthcare professional with a record of over 20 years experience. Including extensive experience in customer service and retention. Proven ability to improve patient outcomes. Strengths include longevity, team building and leadership. Motivated in exceeding expectations. Results driven, organized and detail oriented.
Overview
21
21
years of professional experience
Work History
Physician Practice Manager
Carson Tahoe Hospital
02.2022 - Current
- Office management and provider liaison. Onboarded and recruited physicians. Marketing to create robust referral base.
- Developed workflows and improved efficiency rates. Tracked physicians Work relative value units (WRVU's). Audited charts for satisfaction of Performance improvement measures and coding issues.
- Developed auditing process for Chemo education department for ensuring maintenance of Accreditation through COC. Participated in and created community education programs and event planning.
- Human resources, assigned employees projects, schedule staff, and authorized overtime.
- HCC coding, Charge entry, billing questions/corrections, authorizations, and claims resolution. Worked in EPIC, INFOR, and other financial platforms.
- Supervised team of 30 office personnel
- Developed close working relationships with front office and back office staff
Practice Manager
Renown Health
07.2016 - 02.2022
- Office Management and Provider liaison.
- Auditing charts Charge capture, Coding and Billing Credentialing Physicians EPIC EHR Implementation.
- Human resources / Payroll and Inventory control.
- Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
- Educated staff on state and federal statutes, rules and regulations governing healthcare services.
- Established and oversaw implementation of an effective budgeting reducing costs.
- Oversaw private payer and MCR billing, payroll, AP, and AR and verified that proper procedures were followed.
- Assigned employee areas, scheduled staff breaks and authorized overtime.
- Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
- Implemented and maintained computerized record management systems to record and process data and generate reports.
Practice Manager
Mountain Medical Pulmonary And Sleep Center
01.2003 - 07.2016
- Office management, credentialing ,onboarding and recruiting.
- Account receivables, Charge capture, coding and billing, educating all physicians and staff on new reimbursement issues, trends and new drugs.
- Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
- Established staff schedules and assignments based on facility needs and equipment availability.
- Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
- Participated in facility surveys and inspections made by authorized governmental agencies.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Certified that equipment and supplies were properly maintained for quality patient care and safety.
- Confidently managed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
- Supervised and managed daily activities of clinical team consisting of number physicians, nurses and support staff.
- Educated staff on state and federal statutes, rules and regulations governing healthcare services.
- Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
- Created and maintained computerized record management systems to record and process data and generate reports.
Education
Western Nevada College
Carson City, NV05.2016
Carson High School
Carson City, NV06.2003
Skills
- Provider Liaison
- Negotiating contracts
- Physician recruitment and onboarding
- Quality improvement competency
- Independent judgment and decision making
- Accomplished leader
- Promotes positive behavior
- Strategic Business Relationships
- Provider relationship management
- Strategic planning
Additional Information
References upon request
Timeline
Physician Practice Manager
Carson Tahoe Hospital
02.2022 - Current
Practice Manager
Renown Health
07.2016 - 02.2022
Practice Manager
Mountain Medical Pulmonary And Sleep Center
01.2003 - 07.2016
Western Nevada College
Carson High School