Ashley Philippy
Twin Valley,MN
Summary
Dynamic Assisted Living Director with a proven track record at Twin Valley Assisted Living, excelling in resident care coordination and employee training. Adept at enhancing service delivery through innovative problem-solving and effective communication, ensuring compliance and satisfaction. Committed to fostering a supportive environment while optimizing operational efficiency and team collaboration.
Overview
19
19
years of professional experience
Work History
Assisted Living Director In Residence
Twin Valley Assisted Living
Twin Valley, MN
04.2025 - Current
- Coordinated resident care plans to enhance individual well-being and satisfaction.
- Supported staff training programs to improve service delivery and compliance with regulations.
- Implemented daily operational procedures to ensure safety and quality standards were met.
- Assisted in managing budgets and resources for efficient facility operations.
- Participated in facility inspections, addressing issues promptly to maintain licensing requirements.
- Facilitated communication between staff, residents, and families to promote a supportive environment.
- Optimized scheduling processes by utilizing efficient software tools to allocate resources according to staffing requirements effectively.
- Promoted a positive work environment with regular team-building activities and open communication channels.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Led, directed and motivated others to innovate and excel.
- Actively participated in industry conferences or workshops staying current on trends, best practices, and innovations within the assisted living field.
- Facilitated smooth transitions for new residents by coordinating move-in processes and providing ongoing support during their adjustment period.
- Conducted regular facility inspections to maintain a clean, safe, and welcoming environment for residents and their families.
- Kept families informed about their loved ones'' progress through regular communication channels such as newsletters, phone calls, or email updates.
Administrative Coordinator
CompassionCare
Moorhead, MN
11.2014 - 01.2023
- Coordinated scheduling and logistics for meetings and events, enhancing team collaboration.
- Managed office supplies inventory, ensuring timely procurement and availability for staff needs.
- Assisted in the preparation of reports and presentations, contributing to efficient communication of information.
- Maintained accurate records and files, supporting organizational efficiency and compliance.
- Implemented filing system improvements, increasing accessibility of documents for team members.
- Supported onboarding processes for new employees, facilitating smooth transitions into the organization.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Completed bi-weekly payroll for 15-20 employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Registered Resident Assistant
Viking Manor Nursing Home
Ulen, MN
03.2014 - 10.2014
- Answered call lights and provided help with ADLs.
- Checked resident vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Certified Nursing Assistant
Golden Living Center
Moorhead, MN
12.2008 - 10.2010
- Provided compassionate patient care, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with vital sign monitoring and documentation to enhance patient safety.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Certified Nursing Assistant
Sunny Side Nursing Home
Lake Park, MN
04.2008 - 09.2008
- Answered call lights and provided help with ADLs
- Checked resident vitals such as temperature, blood pressure, and weights.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating resident needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Worked with residents in memory care.
Certified Nursing Assistant
Hawley Senior Living
Hawley, MN
03.2007 - 05.2008
- Answered call lights and provided help with ADLs.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives
- Delivered individualized resident care by recording vital signs, documenting observations, administering treatments, and evaluating resident needs.
- Assisted with mediations planned out by the RN.
- Took additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
Associate of Arts - Liberal Arts And Sciences
Minnesota State Community And Technical College
Moorhead, MN12-2013
No Degree - Registered Nursing Courses
Minnesota State Community And Technical College
Wadena, MNSkills
- Employee training
- Healthcare administration
- Admissions management
- Resident care coordination
- Dementia care
- Care planning
- Activity coordination
- Resident assessment
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Employee supervision
- Medication dispensing
- Medical terminology
- HIPAA guidelines
- Self motivation
Timeline
Assisted Living Director In Residence
Twin Valley Assisted Living
04.2025 - Current
Administrative Coordinator
CompassionCare
11.2014 - 01.2023
Registered Resident Assistant
Viking Manor Nursing Home
03.2014 - 10.2014
Certified Nursing Assistant
Golden Living Center
12.2008 - 10.2010
Certified Nursing Assistant
Sunny Side Nursing Home
04.2008 - 09.2008
Certified Nursing Assistant
Hawley Senior Living
03.2007 - 05.2008
Associate of Arts - Liberal Arts And Sciences
Minnesota State Community And Technical College
No Degree - Registered Nursing Courses
Minnesota State Community And Technical College