Ashley Philippy
Twin Valley,MN
Summary
Dynamic Assisted Living Director with a proven track record at Twin Valley Assisted Living, excelling in resident care coordination and employee training. Adept at enhancing service delivery through innovative problem-solving and effective communication, ensuring compliance and satisfaction. Committed to fostering a supportive environment while optimizing operational efficiency and team collaboration.
Overview
19
19
years of professional experience
Work History
Assisted Living Director In Residence
Twin Valley Assisted Living
04.2025 - Current
- Coordinated resident care plans to enhance individual well-being and satisfaction.
- Supported staff training programs to improve service delivery and compliance with regulations.
- Implemented daily operational procedures to ensure safety and quality standards were met.
- Assisted in managing budgets and resources for efficient facility operations.
- Participated in facility inspections, addressing issues promptly to maintain licensing requirements.
- Facilitated communication between staff, residents, and families to promote a supportive environment.
- Optimized scheduling processes by utilizing efficient software tools to allocate resources according to staffing requirements effectively.
- Promoted a positive work environment with regular team-building activities and open communication channels.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Led, directed and motivated others to innovate and excel.
- Actively participated in industry conferences or workshops staying current on trends, best practices, and innovations within the assisted living field.
- Facilitated smooth transitions for new residents by coordinating move-in processes and providing ongoing support during their adjustment period.
- Conducted regular facility inspections to maintain a clean, safe, and welcoming environment for residents and their families.
- Kept families informed about their loved ones'' progress through regular communication channels such as newsletters, phone calls, or email updates.
Administrative Coordinator
CompassionCare
11.2014 - 01.2023
- Coordinated scheduling and logistics for meetings and events, enhancing team collaboration.
- Managed office supplies inventory, ensuring timely procurement and availability for staff needs.
- Assisted in the preparation of reports and presentations, contributing to efficient communication of information.
- Maintained accurate records and files, supporting organizational efficiency and compliance.
- Implemented filing system improvements, increasing accessibility of documents for team members.
- Supported onboarding processes for new employees, facilitating smooth transitions into the organization.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Managed inventory of office supplies, ensuring essential items were always in stock.
- Completed bi-weekly payroll for 15-20 employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Registered Resident Assistant
Viking Manor Nursing Home
03.2014 - 10.2014
- Answered call lights and provided help with ADLs.
- Checked resident vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Certified Nursing Assistant
Golden Living Center
12.2008 - 10.2010
- Provided compassionate patient care, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with vital sign monitoring and documentation to enhance patient safety.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Certified Nursing Assistant
Sunny Side Nursing Home
04.2008 - 09.2008
- Answered call lights and provided help with ADLs
- Checked resident vitals such as temperature, blood pressure, and weights.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating resident needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Worked with residents in memory care.
Certified Nursing Assistant
Hawley Senior Living
03.2007 - 05.2008
- Answered call lights and provided help with ADLs.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives
- Delivered individualized resident care by recording vital signs, documenting observations, administering treatments, and evaluating resident needs.
- Assisted with mediations planned out by the RN.
- Took additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
Associate of Arts - Liberal Arts And Sciences
Minnesota State Community And Technical College
Moorhead, MN12-2013
No Degree - Registered Nursing Courses
Minnesota State Community And Technical College
Wadena, MNSkills
- Employee training
- Healthcare administration
- Admissions management
- Resident care coordination
- Dementia care
- Care planning
- Activity coordination
- Resident assessment
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Employee supervision
- Medication dispensing
- Medical terminology
- HIPAA guidelines
- Self motivation
Timeline
Assisted Living Director In Residence
Twin Valley Assisted Living
04.2025 - Current
Administrative Coordinator
CompassionCare
11.2014 - 01.2023
Registered Resident Assistant
Viking Manor Nursing Home
03.2014 - 10.2014
Certified Nursing Assistant
Golden Living Center
12.2008 - 10.2010
Certified Nursing Assistant
Sunny Side Nursing Home
04.2008 - 09.2008
Certified Nursing Assistant
Hawley Senior Living
03.2007 - 05.2008
Associate of Arts - Liberal Arts And Sciences
Minnesota State Community And Technical College
No Degree - Registered Nursing Courses
Minnesota State Community And Technical College