Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ashley Phillips

Allen

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and success team setting.

Overview

19
19
years of professional experience

Work History

Secretary/School Registrar

Plano ISD
09.2022 - Current
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Created detailed reports summarizing critical data points such as budgets or performance metrics for easy review by upper management.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Maintained electronic filing systems and categorized documents.
  • Screened visitors and issued badges to maintain safety and security.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Streamlined registration process by implementing a user-friendly online platform for student enrollment.
  • Assisted in the preparation of various reports such as enrollment trends, class sizes, and demographic information for school improvement initiatives.

Retail Sales Consultant

BeautyCounter
05.2021 - 05.2024

I previously worked as a sales consultant for Beautycounter where I worked from home. Beautycounter is a clean skin care and makeup company that offers the cleanest form of anti aging on the market.

  • Developed strong relationships with clients, leading to repeat business and increased referrals.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.

Front Desk Associate

Phillips Home Improvements
09.2012 - 05.2013

I worked at Phillips Home Improvements as a front desk associate. In this position I answered phones and scheduled estimates for potential customers. In addition, I organized the sales team's schedules and ensured the logistics were in place for sales visits.

  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.

Church Youth Leader

The River Church
03.2005 - 07.2009

I worked at our church as a youth leader and music leader. I have an Associates degree in youth ministry and love working with young people.

Babysitter Nanny

Dana Mau
05.2008 - 05.2009

I provided care for a child from the time he was a newborn until he was one year old. In addition to childcare, I attended to other needs for the household.

Front Desk Receptionist

Eye Care Texas
06.2005 - 03.2007

In my position as a front desk receptionist at an optometry and opthalmology office, I answered phones and made appointments. In addition, I performed preliminary tests for the patients before they were attended to by the doctor.

Education

Associate of Arts - Youth Ministry

Christ For The Nations Insitute
Dallas Texas
05.2005

High School Diploma -

Merritt Island Christian School
Merritt Island, FL
05.2002

Skills

I work great with people and with children

  • Customer Service
  • Ability to Lift 40 Pounds
  • Teamwork and Collaboration
  • Engaging with Diverse Customers
  • Staff Assignments

Affiliations

I am in the second year of being on the Beverly Elementary PTA. Last year I served as the spirit wear coordinator, and this year I serve as the hospitality coordinator. I love being a part of serving my children's school and teachers.

Timeline

Secretary/School Registrar

Plano ISD
09.2022 - Current

Retail Sales Consultant

BeautyCounter
05.2021 - 05.2024

Front Desk Associate

Phillips Home Improvements
09.2012 - 05.2013

Babysitter Nanny

Dana Mau
05.2008 - 05.2009

Front Desk Receptionist

Eye Care Texas
06.2005 - 03.2007

Church Youth Leader

The River Church
03.2005 - 07.2009

Associate of Arts - Youth Ministry

Christ For The Nations Insitute

High School Diploma -

Merritt Island Christian School
Ashley Phillips