Ashley Phonesavanh
Westminster,CO
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
P & S Jewelry and Gift
01.2018 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Kailua High School
Kailua, HI05.2021
Skills
- Personal Shopping
- Restock Shelves
- Stockroom Upkeep
- Multitasking Strengths
- Listening Skills
- Persuasive Selling
- Returns and Refunds
- Microsoft Access
- Inventory Pricing
- Customer Service
- Merchandise Display
- Cash Handling Accuracy
- Answering Customer Questions
- Excellent People Skills
- Product Promotion
- Inventory Tracking
- Monitor Security
- Verbal Communication
- Fraud Detection
- Store Opening and Closing
- Jewelry Personalization
- Suggestive Selling
- Sales Trends
- Complex Problem-Solving
- Product Recommendations
Timeline
Sales Associate
P & S Jewelry and Gift
01.2018 - 06.2023
High School Diploma -
Kailua High School
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