Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Pickens

Benton,AR

Summary

Experienced Office Management in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience

Work History

Office Manager

Harness Roofing, Inc
03.2023 - Current
  • Managed payroll functions efficiently, ensuring timely and accurate compensation for all staff members.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Guided other managers and employees on company policies, programs, benefits and salary administration.
  • Supported month-end/ year-end closing activities by reconciling accounts and preparing financial reports as needed.

Eye Bank Enucleator Technician

Arkansas Lions Eye Bank And Lab
09.2021 - 06.2023
  • Reviews potential donors medical history, social history, and physical assessment to determine whether the tissue is suitable for donation.
  • Preforms safe, efficient, and quality surgical recovery of ocular tissue for transplant and research purposes with aseptic technique.
  • Obtains blood specimens for serologic testing.

Lead COA/ Clinic Trainer

University Of Medical Sciences
11.2013 - 03.2023

• Training of new employees, OMT students, medical students, and resident ophthalmologist in technical training with ophthalmic equipment, clinical procedures, and patient care

• Managing a high volume patient clinic while maximizing performance for patient care by monitoring daily activities and mentoring team members.

• Completing detailed fittings of toric, multifocal, monovision, scleral, RGP's, and hybrid contact lenses for corneal disease and penetrating trauma patients.

• Collaborating with physicians and medical staff to preform diagnostic testing such as corneal topography, specular microscopy, Goldmann applanation, Humphrey visual field, refractometry, lensometry, and A-scan fluorescein angiography, fundus photography, OCT's, slit lamp photography, B-scans, and indocyanine green angiography to diagnose patients with diseases and other ocular issues.

Heart Monitor Technician/Certified Nursing Assistant

Saline Memorial Hospital
08.2012 - 11.2013
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips in the ICU/CCU.
  • Collaborated with nursing and medical staff regarding critical heart rhythms and facilitated activities of daily living.
  • Obtained blood and biological specimens for time-sensitive critical tests.

Internship

Social Security Administration
05.2010 - 08.2010
  • Helped with administrative support, including managing incoming calls, coordinating files, and sorting mail.
  • Organized company files and created support system to decrease workload and increase productivity of team members and judges.
  • Maintained organized inventory by checking stock to determine supply levels, expedition orders, and delivering materials to work stations.

Education

High School Diploma -

Harmony Grove High School
Benton, AR

Associate of Science -

Pulaski Technical College
North Little Rock, AR

Skills

  • Multitasking abilities
  • Detail-oriented
  • Adaptability
  • Leadership Skills

Timeline

Office Manager

Harness Roofing, Inc
03.2023 - Current

Eye Bank Enucleator Technician

Arkansas Lions Eye Bank And Lab
09.2021 - 06.2023

Lead COA/ Clinic Trainer

University Of Medical Sciences
11.2013 - 03.2023

Heart Monitor Technician/Certified Nursing Assistant

Saline Memorial Hospital
08.2012 - 11.2013

Internship

Social Security Administration
05.2010 - 08.2010

High School Diploma -

Harmony Grove High School

Associate of Science -

Pulaski Technical College
Ashley Pickens