Ashley Piedra

• Provide hands-on care in a telemetry unit with acute and chronic conditions
• Handle difficult patient interactions with professionalism and care
• Support a high-volume environment with efficiency and accuracy
• Streamlined patient transfers between units by coordinating efficiently with other CNAs, nurses, and healthcare providers.
• Documented patient information and care activities in electronic health record.
• Served as a mentor for new CNAs during their orientation period, sharing valuable insights from personal experience while fostering teamwork within the unit.
• Monitored vitals. Blood pressure, heart rate, O2, temperature, and weights, promptly reporting any abnormalities or changes to nursing staff.

• Provided high-quality personal care such as bathing, grooming, dressing, and feeding .
• Checked patient vitals such as temperature, blood pressure, and O2 levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Participated in fun group activities with children to boost mood, improve overall memory, and provide light entertainment.

• Assisted with the care of neurotypical and medically fragile infants and children
• Supported hygiene, feeding, bathing, repositioning, and transferring
• Ensured timely documentation and communication across care teams
• Implemented and inclusive and developmentally appropriate environment for all

Front Desk Operations In Pediatric facility

• Greets and welcome families entering facility.
• Managed multi-line phone systems, routed calls and accurately relayed messages to appropriate staff.
• Clerical Duties such as filing record organization and maintaining confidential documentation

Lead CNA-Transitional Care Unit

• Managed daily care for young adults transitioning from pediatric care
• Supervised and supported new CNA team during shifts
• Delivered personalized support for high-needs patients and complex medical routines