Ashley Pierre
Tallahassee
Summary
Driven Surgical Technologist Graduate offering experience in ambulatory and hospital settings. Well-versed in total joint replacement, General surgery, Obgyn surgery, Opthalmology surgery, Orthopedic surgery, GU surgery, plastic surgery, Vascular surgery and Robotic procedures. Eager to take next career step with growing organization offering opportunities for professional development and advancement.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Resident Care Aide
Sodalis Senior Living
07.2024 - Current
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Followed nutritional plans to prepare optimal meals.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Addressed family concerns regarding their loved ones'' welfare through open communication channels while maintaining confidentiality protocols as needed.
- Participated in ongoing staff training sessions to stay up-to-date on best practices in resident care provision within the industry standards.
- Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
- Maintained accurate records of resident information, including health status, medications, allergies, emergency contacts, and dietary needs.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Patient Care Assistant
Tallahassee Memorial Hospital
03.2024 - 06.2024
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
Concierge
Cherry Laurel Sky Active Living
01.2024 - 03.2024
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
- Enhanced guest experience by providing personalized recommendations for dining and entertainment.
- Enhanced guest loyalty by recognizing and celebrating repeat guests' visits.
- Oversaw management of lost and found items, reuniting guests with their belongings and fostering trust.
- Improved customer satisfaction with prompt and accurate information about local attractions.
Bureau Chief Staff Assistant
Florida Department of Education
10.2023 - 12.2023
- Expanded readership base through targeted marketing campaigns focused on engaging demographics previously untapped by the organization.
- Led successful initiatives to secure grants for special projects that elevated the bureau''s reputation for groundbreaking journalism.
- Reduced operational costs by renegotiating contracts with vendors and suppliers for better rates.
- Implemented strategic plans to expand media presence across various platforms, including print, digital, and social media.
- Coordinated coverage of breaking news events to ensure timely reporting and accurate information dissemination.
- Established and optimized bureau procedures to meet changing requirements.
- Collaborated with writing, editorial, and reporting staff to produce crisp and engaging content.
- Trained, motivated and disciplined employees to achieve optimal performance.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Assisted with onboarding new staff members, providing orientation and support.
Education
Associate of Science - Surgical Technology
Tallahassee State College
Tallahassee, FL05-2025
High School Diploma -
Leon High School
Tallahassee, FL12-2022
Skills
- Continuous learning attitude
- Critical thinking
- Communication and teamwork
- Operating room etiquette
- Sterile technique mastery
- Patient positioning expertise
- Wound closure techniques
- Infection control practices
- Sterile field preparation
- Basic life support
- Attention to detail
- Setting up and operating equipment
Languages
Creole
Native or Bilingual
Interests
- Hiking
- Drawing and Painting
- I have a passion for photography and editing photos
- Interior Design
- Music
Timeline
Resident Care Aide
Sodalis Senior Living
07.2024 - Current
Patient Care Assistant
Tallahassee Memorial Hospital
03.2024 - 06.2024
Concierge
Cherry Laurel Sky Active Living
01.2024 - 03.2024
Bureau Chief Staff Assistant
Florida Department of Education
10.2023 - 12.2023
Associate of Science - Surgical Technology
Tallahassee State College
High School Diploma -
Leon High School
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