Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong background in building and maintaining customer relationships.
Overview
12
12
years of professional experience
Work History
Owner/Spray Tan Artist
Habitual Sunless LLC
02.2017 - Current
Put together realistic budgets based upon costs and fees for successfully operating business.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Trained and motivated employees to perform daily business functions.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Entrusted to handle confidential and sensitive situations in professional matter.
Handled incoming mail, bills and invoices and completed appropriate actions.
Developed and implemented individual care plans tailored to needs of each client.
Trainer, Bartender, Food Server, Bookkeeper
Cattlemens Steak House
01.2012 - 01.2018
Mentored new hires, resulting in stronger staff development and increased productivity..
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Maintained and processed invoices, deposits, and money logs.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Identified accounting errors when cross-referencing documents and database information.
Reduced financial discrepancies through transaction monitoring and management.
Handled day-to-day accounting processes to drive financial accuracy.
Matched purchase orders with invoices and recorded necessary information.
Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Supported management by processing invoices and documents with consistent on-time delivery.
Streamlined daily reporting information entry for efficient record keeping purposes.
Entered figures using 10-key calculator to compute data quickly.
Assistant Manager
Sugared + Bronzed
09.2015 - 02.2017
Supervised day-to-day operations to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.