Ashley Pilgrim
Memphis,TN
Summary
Clinical-focused laboratory professional with experience supporting physicians and clinical teams in fast-paced, regulated healthcare environments. Background includes operating room exposure, cryostat operation, liquid nitrogen handling, cryo-based technology, specimen processing, and molecular diagnostics. Known for educating clinical staff, guiding providers during live procedures, and translating complex technical concepts into practical clinical workflows. Brings a consultative, relationship-driven approach well-suited for a Clinical Specialist / Clinical Sales role supporting procedural adoption and field sales teams.
Overview
8
8
years of professional experience
Work History
Histology Technician
Memphis Dermatology Clinic
Memphis, TN
05.2022 - 10.2025
- Supported physicians during live surgical and procedural workflows, ensuring reliable preparation and use of cryo-based and histology equipment
- Provided technical expertise to providers and clinical staff on tissue handling, diagnostic workflow, and equipment functionality, enhancing understanding and efficiency
- Trained and supported clinical staff on cryostat operation, frozen section preparation, and staining processes, reinforcing best practices and quality standards
- Collaborated directly with surgeons and clinical teams under time-sensitive conditions, maintaining accuracy while meeting procedural demands
- Maintained and troubleshot cryostat and staining equipment, ensuring consistent performance and reducing downtime for critical procedures
- Established trust-based relationships with providers, facilitating timely access to accurate results for informed clinical decision-making
Laboratory Assistant
Trace – Fresenius Medical Care
Southaven, MS
11.2021 - 02.2022
- Facilitated pre- and post-analytical processes for technologists in a regulated clinical environment
- Coordinated specimen preparation, workflow management, and inventory control to enhance laboratory operations
- Resolved pending or missing specimens to ensure seamless testing continuity
Molecular Technician
Poplar Healthcare
Memphis, TN
03.2021 - 09.2021
- Operated and supported advanced molecular diagnostic platforms including Cobas 6800 and Panther systems in a high-volume clinical environment
- Served as primary contact for workflow inquiries, process clarifications, and technical troubleshooting in molecular testing
- Managed compliant specimen handling, labeling, and documentation to consistently meet aggressive turnaround times
- Coordinated with cross-functional laboratory teams to enhance operational efficiency and ensure testing reliability
Inorganic Chemical Analyst
Waypoint Analytical
12.2019 - 06.2020
- Prepared reagents and calibration standards to guarantee data accuracy and repeatability for high-quality analytical results
- Conducted analytical testing using standardized laboratory protocols and instrumentation to deliver reliable data for decision-making
- Delivered timely reports within required turnaround times while ensuring adherence to quality and compliance standards
Laboratory Assistant I
IDEXX Laboratories
06.2017 - 08.2019
- Assisted with automated analyzers and performed SNAP and ELISA testing to support accurate diagnostic results
- Processed specimens for Serology and Chemistry departments, ensuring timely analysis in high-throughput environment
- Coordinated with departments to resolve specimen issues, enhancing communication and meeting turnaround time requirements
Education
Bachelor of Science - Biological Sciences
Mississippi State University
Starkville, MS12-2013
Skills
- Operating room workflow support
- Surgical training and education
- Live procedure guidance
- Relationship building with medical staff
- Technical troubleshooting
- Cross-functional collaboration
- Cryostat operation
- Team collaboration
- Tissue embedding
Certification Education
Bachelor of Science, Biological Sciences, Mississippi State University
Clinical Field Support Strengths
- Operating Room & Surgical Workflow Support
- Physician & OR Staff Training and Education
- Live Procedure Guidance & Technology Utilization
- Relationship Building with Surgeons, Nurses & Technologists
- Technical Troubleshooting & Equipment Reliability
- Cross-Functional Collaboration (Clinical, Sales, Operations)
Timeline
Histology Technician
Memphis Dermatology Clinic
05.2022 - 10.2025
Laboratory Assistant
Trace – Fresenius Medical Care
11.2021 - 02.2022
Molecular Technician
Poplar Healthcare
03.2021 - 09.2021
Inorganic Chemical Analyst
Waypoint Analytical
12.2019 - 06.2020
Laboratory Assistant I
IDEXX Laboratories
06.2017 - 08.2019
Bachelor of Science - Biological Sciences
Mississippi State University