Ashley Ponce
Bloomington,California
Summary
Responsible and motivated, ready to apply education in the workplace. Experienced in behavior management, documentation skills, and hands-on experience implementing intervention plans, while building strong, positive relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Behavior Frontiers, LLC.
Ontario, CA
05.2025 - 08.2025
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Provided direct behavioral intervention services to children with autism spectrum disorder.
- Implemented evidence-based practices such as discrete trial teaching (DTT), and natural environment teaching (NAT).
- Supported clients in developing self-help skills, such as dressing, toileting, and eating independently.
- Maintained detailed records of sessions, including progress notes, daily logs, incident reports, and program updates.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Monitored client's progress towards identified goals through data collection and analysis.
- Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
Volunteer
Jurupa Park District
Jurupa Valley, CA
10.2024 - 02.2025
- Helped run seasonal events like Halloween and Christmas, assisting families and children at the photo booth to create a fun, welcoming experience.
- Built strong relationships with residents, families, and board members through direct community engagement.
- Gained hands-on experience working with diverse groups, including children of all ages.
- Co-led craft activities for a girls' empowerment event, and projects to encourage creativity and confidence in kids and teens.
- Developed strong communication and interpersonal skills by working closely with families and community members.
Associate Cashier
Panera Bread
Rialto, CA
08.2021 - 06.2022
- Processed efficient and accurate cash, check, debit, and credit card payments using the Point-of-Sale system.
- Maintained work area and kept cash drawer organized.
- Trained to perform cashier tasks, such as welcoming customers and providing professional customer service.
- Taking customer orders, recommending new items on the menu, and being knowledgeable about ingredients and allergens.
- Restocking products and letting customers know what is unavailable at the moment for the best customer experience.
- Was given a certificate for outstanding customer service and multitasking skills
Hospice Volunteer
Cambridge Hospice
Rancho Cucamonga, CA
10.2020 - 06.2021
- Completed over 640 hours of service, attending in-service training, and making patient visits.
- Led craft projects and sang songs to bring comfort and joy to residents.
- Provided companionship through heartfelt conversations, and creative activities.
- Adapted during the COVID-19 pandemic by writing personal notes and connecting with patients via Zoom.
- Developed strong interpersonal skills, empathy, and adaptability while supporting individuals in end-of-life care.
Volunteer- Best Buddies
Bloomington High School
Bloomington, CA
08.2020 - 06.2021
- Supported students with special needs by helping with homework and engaging in activities.
- Led craft projects to encourage self-expression, and social interaction.
- Built meaningful friendships to ensure students felt included and valued.
- Developed patience, empathy, and strong communication skills through one-on-one and group interactions.
Education
Bachelor of Arts - Forensic Psychology
California Baptist University
Riverside, CA04-2025
Skills
- Adaptability and dependability
- Building rapport
- Crisis intervention and de-escalation
- Time management
- Maintaining confidentiality
- Clear communication
- Team collaboration
- Punctuality
- Data collection
- Multitasking and organization
- Community service
- Attention to detail
- Relationship building
- Observational skills
Certification
CPR/AED Licensed
Advanced Proficiency in Written and Oral Spanish Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Behavior Technician
Behavior Frontiers, LLC.
05.2025 - 08.2025
Volunteer
Jurupa Park District
10.2024 - 02.2025
Associate Cashier
Panera Bread
08.2021 - 06.2022
Hospice Volunteer
Cambridge Hospice
10.2020 - 06.2021
Volunteer- Best Buddies
Bloomington High School
08.2020 - 06.2021
Bachelor of Arts - Forensic Psychology
California Baptist University