Ashley Porter

Visually and audibly monitors the assigned patient's condition and behavior at all times. Completes observation reports at established intervals. Assist patients with Daily task as needed.

Remote Customer Service Representative for Health Care Provider. Provide and resolve resolution to patients concerns with Billing, OTC Account balances, Transportation Scheduling, and Benefit Coverage. Customer Materials. Making sure the customer is satisfied. Trained for Back office support. Received Daily task load for updating Eligibility benefits and sending out referral documents.

Remote agent at home, assisted in setting appointments for Covid-19 patients with the NewYork State Department of Health. This was a short term position that ended.

process orders, forms, and applications, route calls to other team members. Assist Customers with information regarding their accounts and orders. Assist with Cash Payments. Answer telephone inquiries. Laid off due to Covid 19.

Supervising children and helping with eating, hygiene, and naptime. Following safety precautions to ensure kids are in a safe environment at all times. Performed Housekeeping duties to ensure cleanliness.