Ashley Postell
Attleboro,MA
Summary
Highly ambitious exceptional leader talented at, problem solving, critical thinking, and handling pressure. Technically-savvy with outstanding relationship building, training and presentation skills.
Overview
8
8
years of professional experience
Work History
Personal Banker
US Bank
Granite Bay, CA
01.2016 - 08.2016
- Opened and processed all products offered by the bank.
- Advised clients on products that would best suit their needs.
- Responded to clients regarding account information, investigated problems and performed problem resolution.
- Cross sold banking products and services.
- Assisted employees in completing personal and business transactions.
- Assisted employees with problems, exceptions and adjustments.
- Secured and closed the facility at close of business.
- Acted as Vault Teller, responsible for ordering funds for the branch selling and proving the vault.
- Supervised daily operations of Tellers, ensure that bank Policies and Procedures were followed.
Assistant Manager
UNIQLO
Boston, MA
05.2014 - 07.2015
- Responsibilities Assist store manage with day to day duties.
- Handled all cash, credit, checks coming in and out the store .
- Hired, and fired.
- Train all new employees.
- Handled all customer service duties.
- Open and close store.
Assistant Manager
Footlocker
Boston, MA
01.2009 - 11.2013
•Assists the Store Manager in the day-to-day management of the store in accordance with overall company policy. •Provides sales floor leadership, including coaching, selling techniques and proper zone coverage. •Involved in the overall merchandising of the store, helping to determine which products to feature, updating various displays and providing direction to sales staff on all merchandising activities. •Ensures standards for quality, customer service and health and safety are met. •Manages and motivates staff to increase sales and ensure efficiency. •Ensures work schedules are adhered to and assigns employees to specific duties.•Deals with staffing issues: providing input on, hiring potential staff, employee appraisals and performance reviews, and assists in training and development of staff. •Ensures timely updates to inventory, including price adjustments, transfers and replenishment of stock upon receipt. •Responds to customer complaints and comments. •Coordinates sales promotion activities.•Maintains awareness of market trends in the retail industry, understands forthcoming customer initiatives, and monitors what local competitors are doing. •Keeps Store Manager apprised of all activities / incidents during his/her shift.
Education
Associate of Science - Criminal Justice
Sierra College
2018
Skills
- Self-motivated
- Strong verbal communication
- Conflict resolution
- Powerful negotiator
- Extremely organized
- Team leadership
- Client assessment and analysis
- Budgeting and finance
- Project management
- Data management
- Process implementation
- Risk management processes and analysis
- Staff development
Timeline
Personal Banker
US Bank
01.2016 - 08.2016
Assistant Manager
UNIQLO
05.2014 - 07.2015
Assistant Manager
Footlocker
01.2009 - 11.2013
Associate of Science - Criminal Justice
Sierra College
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