Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Potter

marydel

Summary

Proven retail professional with a track record of enhancing customer satisfaction and streamlining inventory processes at Walker's Grocery Store. Excels in customer service and inventory management, demonstrating exceptional work ethic and attention to detail. Achieved significant improvements in customer loyalty and stock accuracy, contributing to a positive shopping environment.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

5
5
years of professional experience

Work History

Cashier

Walker's Grocery Store
07.2023 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items,
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.

Retail Sales Associate

Roses, Variety Wholesalers
03.2020 - 10.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.

Stocker Associate

Wal-Mart Supercenter
10.2019 - 02.2020
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Improved store appearance for better customer satisfaction by maintaining clean and organized displays.
  • Moved merchandise with the correct use of pallet jacks, forklifts, and hand trucks.

Education

High School Diploma -

Pen Foster
06-2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Issue resolution
  • Attention to detail
  • Inventory management

Languages

English
Native or Bilingual

Timeline

Cashier

Walker's Grocery Store
07.2023 - 10.2024

Retail Sales Associate

Roses, Variety Wholesalers
03.2020 - 10.2022

Stocker Associate

Wal-Mart Supercenter
10.2019 - 02.2020

High School Diploma -

Pen Foster

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Ashley Potter