Summary
Overview
Work History
Education
Skills
Timeline
Generic

ASHLEY POWELL

LENOIR,North Carolina

Summary

Hardworking and passionate job seeker with strong organizational skills, 1+ years warehouse experience, 10+ years experience working with the public, 10+ years experience operating machines, and many other skills. Eager to secure warehouse worker position with ability to excel. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

General Machinist

Foothills WoodTurning LLC
09.2021 - Current
  • Enhanced production efficiency by streamlining machining processes and reducing cycle times.
  • Reduced waste and improved part quality through careful monitoring of machine parameters.
  • Increased machine uptime by performing regular preventive maintenance tasks.
  • Collaborated with engineering team to implement process improvements, resulting in reduced costs and increased throughput.
  • Trained new machinists on proper use of equipment and safety procedures, ensuring a safe work environment.
  • Maintained accurate documentation of all completed jobs, contributing to effective resource planning.
  • Operated various types of machines including CNC Router, Rip Saw, Chop Saw, Planning Machine, lathes, Band Saw, Several different types of Boring Machines, 7 different types of Sanding Machines, as well as performing repairs on parts in order to prevent waste and minimizing cost. demonstrating versatility and adaptability in a fast-paced setting.
  • Fabricated custom tooling for unique applications, enhancing overall productivity by solving specific challenges faced during operations.
  • Consistently met tight deadlines under pressure while maintaining strict attention to detail.
  • Maintained equipment by completing preventive maintenance requirements and followed manufacturer's instructions.
  • Maintained inventory of temporary and permanent hardware and various shop materials.
  • Took measurements and marked material for cutting or shaping.
  • Performed routine machine maintenance and repaired minor damages.
  • Checked output for consistency with specifications and discarded defective items.
  • Cleaned and lubricated machines, tools and other equipment and removed grease, rust, stains and any foreign matter.
  • Set up, adjusted and operated basic machine tools.
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Worked with team members to improve production processes and procedures.
  • Operated drill presses, lathes and milling machines to produce required parts.
  • Manually set up machinery, lathes, and grinders.
  • Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.
  • Adjusted machine settings to reduce waste and improve efficiency.
  • Completed projects on time and under budget and maintained equipment and tools.
  • Inspected and measured machined parts for conformance to specified tolerances.
  • Measured, examined or tested completed units to check for defects and verify conformance to specifications using precision instruments such as micromet
  • Measured, examined or tested completed units to check for defects and verify conformance to specifications using precision instruments such as micrometers.
  • Adapted quickly to new and changing technologies in machining field.
  • Inspected finished parts to ensure quality and counted parts before boxing them for shipping.
  • maintained paperwork for orders ensuring that everyorder was accounted for.

General Laborer

Ranstad Staffing & Expo Logistics
08.2020 - 05.2021
  • Loaded and unloaded equipment using hand-trucks.
  • Installed and uninstalled servers and server cables for internet.
  • cleaned and maintained the loading dock.
  • Utilized specific tools to ensure my job was properly preformed.

Warehouse Worker

Catawba Valley Staffing & Malouf
12.2019 - 04.2020
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Completed cycle counts and monthly inventory.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Machinist

Ranstad Temp Agency & Sealed Air
07.2019 - 12.2019
  • Enhanced production efficiency by setting up, adjusting, and operating various machines according to specifications.
  • Improved workplace safety by performing routine maintenance on machinery and ensuring all equipment was in proper working order.
  • Reduced waste and increased material utilization with precise measurement and cutting techniques.
  • Managed multiple projects simultaneously, prioritizing tasks to meet deadlines while maintaining high-quality work standards.
  • Supported team members in troubleshooting complex machine issues, sharing knowledge and expertise to resolve problems quickly.
  • Maintained detailed records of completed jobs, tracking materials used and time spent on each project for accurate billing purposes.
  • Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
  • Assisted in training new machinists on company procedures, best practices, and safe operation of equipment.
  • Achieved tight tolerances by carefully calibrating machines before beginning each job.
  • Manually set up machinery, lathes, and grinders.
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Worked with team members to improve production processes and procedures.
  • Monitored equipment to detect and report malfunctions and prevent accidents.
  • Adjusted machines to increase productivity for runs.
  • Adjusted machine settings to reduce waste and improve efficiency.
  • Completed projects on time and under budget and maintained equipment and tools.
  • Used CNC and manual equipment to perform both initial and final machining.
  • Reduced error and non-conformances with by utilising fixtures and cutting tools on CNC machines.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Supported recordkeeping by logging daily production, scrap rate and machine maintenance data.
  • Inspected and measured machined parts for conformance to specified tolerances.
  • Calibrated and aligned machine components for proper functioning.
  • Adapted quickly to new and changing technologies in machining field.

Cashier

Cookout Restaurant
08.2017 - 03.2018
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Upsold additional products and services to customers, increasing revenue.
  • Tallied cash drawer at beginning and end of each work shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Cleaned the mirrored windows that are all the way around the building with windowcleaner(Windex) each morning to ensure they were streak and smudge free, before opening the restaurant.
  • Stocked all dry goods and utensils.
  • Stocked and prepped the shake station.
  • Cleaned an set up the drink stations in both drive thru windows an at the walk up window.

Waitress

Waffle House Restaurant
10.2016 - 07.2017
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
  • Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Informed customers about daily and seasonal specials.
  • Trained new servers on restaurant policies and procedures.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.

Maid/Hotel Housekeeper

Sleep Inn Hotel
07.2016 - 10.2016
  • Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Enhanced customer satisfaction by providing personalized services based on individual client preferences.
  • Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
  • Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
  • Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
  • Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
  • Contributed to the creation of a positive work environment by maintaining open communication channels with colleagues and supervisors.
  • Performed regular inventory checks, ensuring adequate supplies were available for all tasks without overstocking or waste.
  • Increased client retention rates by building strong relationships based on trust, reliability, and effective communication.
  • Adapted quickly to new cleaning techniques and equipment when introduced, improving overall productivity levels.
  • Managed laundry duties effectively, ensuring clothing items were treated according to care instructions for optimal results.
  • Conducted minor maintenance tasks such as changing light bulbs or fixing loose fixtures when needed, improving overall property appearance.
  • Supported a welcoming atmosphere within clients'' homes by respecting their privacy while performing necessary duties thoroughly yet discreetly.
  • Streamlined processes for more efficient task completion through strategic planning and organization techniques.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Maintained clean and comfortable environments in each hotel room by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Arranged for extra bedding, linens, towels and furniture to satisfy guests.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
  • Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Kept logs of cleaning activities to enable tracking history and maintain accurate records.

Machine Operater

Baxters Health Care Inc.
01.2015 - 02.2016
  • Operated a printing press printing and cutting I-V Bags with the proper date and label.
  • Operated a filling machine to fill the I-V Bags, before properly sealing the bag.
  • Inspected each I-V Bag ensuring it was sealed and labeled correctly before sending it on to be boxed up and shipped.
  • Kept a count on how many bags I filled each shift.
  • Maintained a sanitary work station.

Cook

Piedmont Vending Service
07.2014 - 01.2015
  • Prepped and cooked large quantities of different foods varying from breakfast to dinner entrees to place on a buffet line at Baxters INC. in order to feed the workers there when they were on lunch break.
  • operated fry bats, flat top grills and stove tops cooking a large variety of foods.
  • Cleaned and sanitized the kitchen an dinning areas.
  • Stocked all dry an non-perishables an then stocked all the perishables.

Machine Operater

Continental Teves
01.2013 - 02.2014
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
  • Contributed to reduced waste generation by implementing recycling initiatives within the workspace.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Replenished materials and supplies as needed to maintain production.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Maintained equipment performance by lubricating and cleaning components.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Kept detailed production records and identified hold-ups.
  • Compiled reports analyzing performance data and presented findings and results.
  • Observed indicators to determine factors such as trouble shooting lights, replenish materials, fill empty bins, remove finished parts.

Customer Service Representative/Sales Rep

Convergys, AT&T
01.2012 - 01.2013
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Cashier

SilverCreek Restaurant
06.2011 - 01.2012
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Cashier

Chick-Fil-A Restaurant
09.2007 - 05.2010
  • Stocked all dry an non perishable goods as well as perishable goods on front line before opening store every morning Monday-Friday
  • Operated cash Register on Front line everyday from 6am-2;30pm Monday-Friday.
  • Kept my work area clean an sanitary.
  • Greeted each and every customer with a warm smile and friendly face before taking their order.
  • Handled cash or debit cards to complete each transaction on a cash register.
  • Filled orders and built a rapport for returning customers.

Assistant Manager

Friedmans Jewelers
06.2002 - 09.2007
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Preformed credit checks to open new accounts and update old ones.
  • Handled all shipments incoming as well as outgoing, inventorying every piece of merchandise.
  • Completed cold calls for telemarketing
  • Preformed collection calls s well as actually going out to customers homes to conduct an attempt to collect a debt or the merchandise one.
  • Preformed jewelery repairs and changed watch batteries within the store.
  • Opened an closed safe each day. Once at opening and again at closing. Each time preforming a inventory count to ensure every piece of merchandise was accounted for and present.
  • Disarming and arming the alarm system each day to open and close store.

Education

Career Readiness Certificate(Silver) - All Subjects

Western Piedmont Community College
Morganton, NC
07.2011

Associate of Arts - Arts And Elementary

Western Piedmont Community College
Morganton, NC
12.2010

Skills

  • Heavy Equipment Operation
  • Warehouse Organization
  • Shipment Palletization
  • Inventory Tracking
  • Order Fulfillment
  • Warehouse Logistics
  • Order Preparation
  • Shipping and Receiving
  • Loading and Unloading
  • Supply Ordering
  • Cycle Counting
  • Forklift Operations
  • Order Picking and Processing
  • Attention to Detail
  • Forklift Operation
  • Materials Handling and Transport
  • Self-Motivated and Disciplined
  • Heavy Lifting
  • Safety Training
  • Microsoft Excel
  • Purchase Order Review
  • Stacking and Staging
  • Receiving and Processing Shipments
  • Shipping Documentation
  • Inventory Management
  • Basic Mathematics
  • Rigid Packaging
  • Pallet Jacks
  • Sorting and Labeling
  • Punctual and Dependable
  • Health and Safety Regulations
  • Problem-Solving
  • Picking and Packing
  • Clear Communication
  • Cleaning and Organizing
  • Microsoft Outlook
  • Conflict resolution
  • Critical thinking
  • First aid certification
  • Delivery Scheduling
  • Material Safety Data Sheets
  • Process improvement
  • Space optimization
  • Pallet jack handling
  • Customer service
  • Order picking
  • Computer literacy
  • Time management
  • Teamwork and collaboration
  • Physical stamina
  • Logistics coordination
  • Organizational skills
  • Supply chain knowledge
  • Loss prevention
  • Packaging and labeling
  • Adaptability
  • Decision-making
  • Multitasking
  • Record keeping
  • Warehouse safety
  • Product knowledge
  • Task prioritization
  • Barcode scanning
  • Deadline adherence
  • Warehouse equipment maintenance
  • Continuous improvement
  • Product Verification
  • Standards Compliance
  • Damage Prevention
  • Machine Parts Organization
  • Materials Inspection
  • Machine Examinations
  • Preventive Maintenance
  • OSHA Regulations Knowledge
  • Grinder Operation
  • Production Paperwork Completion
  • Machine Maintenance
  • Supplies Inventory
  • Quality Control Analysis
  • Parts Assembly
  • Fabrication
  • Boring Operations
  • Machine Setup
  • Safety Protocols
  • Precision Measuring
  • Manual Machining
  • Equipment Maintenance
  • Inspection Techniques
  • Process Improvement
  • Assembly and Production
  • Specification Reading
  • Operations Support
  • CNC Machine Operation
  • Steam Turbine Maintenance
  • Equipment Operation
  • Logistics
  • Sawing and Sanding
  • Supply Chain Distribution
  • Precise Measuring
  • Machine Operation
  • Troubleshooting
  • Manufacturing
  • Team Collaboration
  • Flexible and Adaptable
  • Detail Oriented
  • Materials Management
  • Equipment Monitoring
  • Quality Control
  • Caliper Use
  • Supply Chain Management
  • Visual Inspection
  • Measurement tools
  • Machine troubleshooting
  • Inventory management
  • CNC operation
  • Material selection
  • Drilling operations
  • Precision machining
  • Geometric dimensioning and tolerancing
  • Teamwork abilities
  • Boring operations
  • Small Metal Parts Manufacturing
  • Machine Assembly
  • Parts Fabrication
  • Routine Equipment Maintenance
  • Machinery Cleaning
  • CNC Machine Programming
  • Bandsaw Safety
  • Inventory Control
  • Machine Setups
  • Hand and Power Tool Operation
  • OSHA Compliance
  • Product Defect Identification
  • Inspection Processes
  • Machine Monitoring
  • Machine Calibration
  • Precision Measuring Instruments
  • Relationship Building
  • Good Manufacturing Practices
  • Routine Machinery Checks
  • Corrective Maintenance
  • Data Entry
  • Scheduling
  • Data Collection
  • Paperwork Processing
  • Information Security
  • Call Management
  • Account Updating
  • Consultative Sales
  • Appointment Scheduling
  • Report Generation
  • Complaint Resolution
  • Product Knowledge
  • Administrative Support
  • POS Systems Expert
  • Product Sales
  • Receiving Support
  • Spreadsheets
  • Reading Comprehension
  • Training Development Aptitude
  • Client Relations
  • Product Promotion
  • Call Center Operations
  • Team Development
  • Warranty Service
  • Conflict Resolution
  • Multi-Line Phone Talent
  • Sales Expertise
  • Critical Thinking
  • Proofreading
  • Filing
  • Professional Telephone Demeanor
  • Prioritization
  • Research
  • Credit Adjustments
  • Recordkeeping Strengths
  • Strategic Sales Knowledge
  • Technical Support
  • Customer Service
  • Quality Assurance Controls
  • Customer Relations
  • Problem Resolution
  • Customer Relationship Management (CRM)
  • Clerical Support
  • Brand Representation
  • Key Holder Experience
  • Report Preparation
  • Warehousing Functions
  • Coordination
  • Record Preparation
  • Travel Planning
  • Documentation
  • Account Management
  • Active Listening
  • Stock Management
  • Retail Store Support
  • Computer Proficiency
  • Microsoft PowerPoint
  • Shipping Procedures Understanding
  • Customer RMA Management
  • Money Handling Abilities
  • Order Processing
  • Service Upselling
  • Report Transcription
  • Customer Satisfaction Measurement
  • Social Media Management
  • Complaint Handling
  • Assertiveness

Timeline

General Machinist

Foothills WoodTurning LLC
09.2021 - Current

General Laborer

Ranstad Staffing & Expo Logistics
08.2020 - 05.2021

Warehouse Worker

Catawba Valley Staffing & Malouf
12.2019 - 04.2020

Machinist

Ranstad Temp Agency & Sealed Air
07.2019 - 12.2019

Cashier

Cookout Restaurant
08.2017 - 03.2018

Waitress

Waffle House Restaurant
10.2016 - 07.2017

Maid/Hotel Housekeeper

Sleep Inn Hotel
07.2016 - 10.2016

Machine Operater

Baxters Health Care Inc.
01.2015 - 02.2016

Cook

Piedmont Vending Service
07.2014 - 01.2015

Machine Operater

Continental Teves
01.2013 - 02.2014

Customer Service Representative/Sales Rep

Convergys, AT&T
01.2012 - 01.2013

Cashier

SilverCreek Restaurant
06.2011 - 01.2012

Cashier

Chick-Fil-A Restaurant
09.2007 - 05.2010

Assistant Manager

Friedmans Jewelers
06.2002 - 09.2007

Career Readiness Certificate(Silver) - All Subjects

Western Piedmont Community College

Associate of Arts - Arts And Elementary

Western Piedmont Community College

Similar Profiles

  • Teyler Cope

    Teyler CopeTeyler Cope

    Carpenter's Assistant at Abaroot Woodturning LLCCarpenter's Assistant at Abaroot Woodturning LLC

    View Profile
  • Teresa Long

    Teresa LongTeresa Long

    Office Manager at Foothills Home Solutions, LLCOffice Manager at Foothills Home Solutions, LLC

    View Profile
  • Filipp Litvinenko

    Filipp LitvinenkoFilipp Litvinenko

    Machine Operator/Beekeeper at Foothills Honey Company LLCMachine Operator/Beekeeper at Foothills Honey Company LLC

    View Profile
ASHLEY POWELL