Ashley Powers
Pensacola,FL
Summary
Experienced Medical Administrative Assistant excelling for 10 years in digital information management, patient record maintenance, efficient appointment scheduling and insurance negotiations. Approached guest services with calm demeanor leading to unmatched patient care and customer loyalty.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician - CCHT
U.S. Renal Care
01.2023 - 12.2023
- Utilized medical software to document and track patient progress.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Performed routine quality control and safety checks on all equipment.
- Administered intravenous therapy under supervision of registered nurses, adhering strictly to protocol for optimal results without complications.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Performed diagnostic tests and reported results to healthcare providers.
- Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Advised patients and families on health topics pertinent to care and treatment.
Patient Care Technician - CCHT/Office Administrator
Fresenius Medical Center
02.2022 - 01.2023
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Reduced stress for patients and families through effective communication and empathetic support.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Administrative Assitant/Patient Care Technician - CCHT
DaVita
01.2013 - 01.2022
- Monitored patients during surgeries and identified specific response patterns.
- Advised patients and families on health topics pertinent to care and treatment.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Responded rapidly during emergency situations, effectively following established protocols in collaboration with the healthcare team.
- Contributed valuable input during interdisciplinary meetings discussing individualized care plans, emphasizing the importance of patient-centered care.
- Called patients post-procedure to inquire about status, recovery and questions.
- Collaborated with interdisciplinary healthcare team members, enhancing communication and coordination of patient care plans.
- Documented patient interactions thoroughly in electronic medical records system, maintaining accurate records for future reference.
- Participated in ongoing training sessions to stay updated on latest best practices in patient care techniques.
- Assisted nurses with daily tasks, ensuring efficient workflow and high-quality care for patients.
- Monitored vital signs and reported any abnormalities to nursing staff, promoting prompt medical intervention when necessary.
Education
High School Diploma -
New Smyrna Beach High School
05.2007
Skills
- In-Service Training
- Treatment Documentation
- Direct Patient Care
- Appointment Scheduling
Certification
- CCHT - Certified Clinical Hemodialysis Technician
Timeline
Patient Care Technician - CCHT
U.S. Renal Care
01.2023 - 12.2023
Patient Care Technician - CCHT/Office Administrator
Fresenius Medical Center
02.2022 - 01.2023
Administrative Assitant/Patient Care Technician - CCHT
DaVita
01.2013 - 01.2022
High School Diploma -
New Smyrna Beach High School