Skilled nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Experienced in electronic health record navigation and interdisciplinary collaboration focused on optimizing outcomes. Known for fostering team collaboration, adapting to evolving needs, and delivering meaningful outcomes. Equipped with excellent communication skills, critical thinking, and ability to navigate complex healthcare systems. Quality-focused and efficiency-driven leader.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Nurse Manager
Allegheny Health Network – Jefferson Hospital
09.2020 - Current
Report to Chief Nursing Officer while overseeing 60 direct reports consisting of clinical and support staff while maintaining a high level of staff morale and professionalism
Responsible for administrative and clinical leadership for a service line which provides obstetrical care to a 30-bed LDRP unit with approximately 1200 annual deliveries
Obtain and allocate available resources to ensure efficient, effective, and safe patient care, based on current practice standards
Accountable for facilitating collegial relationships between nurses, physicians, advanced practice providers, nurse midwives, and other healthcare providers while promoting clinical excellence resulting in patient, family, and staff satisfaction.
Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision making.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Assistant Nurse Manager
Allegheny Health Network – Jefferson Hospital
03.2020 - 09.2020
Identified and implemented activities in partnership with management team ensuring excellent patient care, while simultaneously meeting professional standards for nursing practice
Assisted nurse manager in developing unit based strategies with specific performance improvements plans based on identified unit needs
Worked collaboratively with patients, families, peers, and other departments to meet established organizational goals for a positive patient experience
Demonstrated consistent progress toward meeting established patient experience goals and metrics
Demonstrated effective fiscal stewardship through resourceful use of staff, facilities, equipment, and other resources while still maintaining patient care standards
Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
Registered Nurse
Allegheny Health Network – Jefferson Hospital
09.2018 - 03.2020
Demonstrated autonomy and enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs to patients in labor, post-partum, and triage departments
Assisted providers during delivery, treatment, examinations and surgical procedures of maternal/newborn population
Fulfilled the role of charge nurse and provided appropriate staffing and supervision for labor and delivery, post-partum, NICU, and operating room
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills
Registered Nurse
Allegheny Health Network - West Penn Hospital
04.2015 - 09.2018
Demonstrated autonomy and enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs to high risk obstetrical population in both labor and triage department
Assisted residents and attending physicians during delivery, treatment, examinations and surgical procedures
Fulfilled the role of charge nurse and provided appropriate staffing and supervision for 15 bed labor and delivery unit, 6 bed triage unit, 8 bed antepartum unit, and 3 operating rooms
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills
Registered Nurse
Allegheny Health Network – West Penn Hospital
01.2012 - 04.2015
Provided age appropriate care for post-operative patients based on surgical procedure, assessment findings, and physician orders
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Provided teaching to patients and families regarding specific diagnoses and disease processes
Completed patient documentation and administered medications in a timely manner
Served unit as charge nurse and coordinated appropriate staffing and patient care
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care
Office Manager
ClearCount Medical Solutions
06.2008 - 01.2012
Managed day-to-day operation of surgical device sales and engineering office
Worked alongside CEO and CFO to meet staffing, equipment, and organizational needs
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
Conducted regular inventory assessments of necessary supplies, ordering necessary items proactively to prevent stock shortages
Patient Information Coordinator
University of Pittsburgh Medical Center
10.2007 - 06.2008
Streamlined appointment scheduling for optimal patient care and reduced wait times
Optimized front desk operations by implementing efficient check-in/check-out processes for patients
Coordinated medical referrals to ensure timely access to specialists and accurate transfer of patient information
Enhanced communication between healthcare providers and patients with diligent follow-up on test results, medication changes, and appointment reminders
Participated in a three week customer service centered training course
Emergency Room Registered Nurse at Jefferson's Hospital Allegheny Health NetworkEmergency Room Registered Nurse at Jefferson's Hospital Allegheny Health Network
Ambulatory Surgery Clinical Nurse at Allegheny Health Network, West Penn HospitalAmbulatory Surgery Clinical Nurse at Allegheny Health Network, West Penn Hospital