ASHLEY PRESAS
Baytown,TX
Summary
Adept at multitasking and organization, I excel in roles requiring dependability and strong leadership skills. As a Cashier Team Lead at Joe V's, I spearheaded cashier training and enhanced team efficiency, showcasing my ability to mentor and manage with a positive attitude. My background also includes expertise in cash handling and providing exceptional customer assistance, reflecting a comprehensive skill set tailored for dynamic work environments.
Overview
13
13
years of professional experience
Work History
Family Caregiver
CDS
Baytown, TX
08.2022 - 07.2024
- Observed changes in patient behavior or condition immediately and reported them accurately.
- Responded quickly to emergency situations and provided necessary first aid.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Performed light housekeeping duties such as laundry services or grocery shopping when needed.
- Prepared meals according to client dietary requirements.
- Maintained accurate records of patient information including medical history, treatment plans, medications taken, and progress reports.
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
- Helped patients move in and out of beds, baths and wheelchairs.
- Assisted residents in activities of daily living to maintain health and dignity.
- Administered medications as prescribed by the physician in accordance with state regulations.
- Provided emotional support for patients dealing with difficult physical or mental health challenges.
- Drove motor vehicles to transport clients to physicians' offices or outings.
- Coordinated medical appointments, errands, and social events.
- Monitored vital signs such as pulse rate and blood pressure on a regular basis according to established protocols.
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
- Respected patient rights by maintaining confidentiality at all times during interactions.
Cashier
Carlswood Food Mart
Baytown, TX
11.2020 - 12.2021
- Enforced store policies to ensure the protection of company items.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Maintained inventory and store visual presentation to meet customer needs.
- Verified that customers are of legal age to purchase restricted items.
- Enforced store safety and cleanliness standards, reducing hazards.
- Delivered customer service by greeting customers and answering any store inquiries.
- Arranged and restocked displays and merchandise racks to maintain store appearance.
- Processed payments, returns, and exchanges.
- Checked drawer totals, reconciled discrepancies, and prepared bank deposits.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Cashier Team Lead
Joe V's
Baytown, TX
08.2018 - 10.2020
- Served as a role model for other employees by demonstrating professionalism at all times.
- Asked for identification for any individual who appeared to be under the age of 21 when purchasing cigarettes.
- Counted cash drawers at beginning of shifts to verify correct amounts.
- Resolved customer issues promptly by communicating effectively with customers to identify needs and solutions.
- Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles.
- Helped customers locate merchandise and answered questions about products.
- Monitored customer traffic and proactively addressed potential issues.
- Handled large amounts of money and supported accuracy of financial transactions.
- Enforced all front-end policies and procedures including dress code and attendance.
- Trained new cashiers on operational procedures, policies, and standards.
- Arranged and restocked displays and merchandise racks to maintain store appearance.
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.
- Refunded customers and returned items for product issues.
- Supervised shift operations by monitoring employee performance, providing feedback when necessary, and enforcing safety regulations.
Housekeeping Lead
Motel 6
8911 State Highway 146 Baytown Tx. 77523
02.2016 - 07.2018
- Ensured adherence to quality and safety standards through oversight of daily housekeeping operations.
- Mentored new staff on effective cleaning protocols and equipment usage.
- Optimized team productivity by developing efficient scheduling strategies.
- Performed regular inspections of guest rooms and common areas, noting areas for enhancement.
- Addressed guest complaints swiftly to uphold customer service excellence.
- Documented completed tasks accurately, providing clear records for each shift's activities.
- Encouraged collaboration among staff members through facilitated team meetings.
Booth Operator
Food Town
Baytown, TX
05.2012 - 02.2016
- Developed proficiency in customer service by providing friendly and attentive assistance to customers.
- Processed payments using various methods including cash, check, debit card, or credit card.
- Utilized problem-solving techniques when faced with challenging situations involving customers or coworkers.
- Demonstrated skill in operating a cash register, credit card machine, and other payment processing equipment.
- Opening and closing duties
- Bank deposits.
- Handling large amounts of cash and transferring them to all registers.
Member Services
Mont Belvieu
12450 Eagle Pointe
10.2024 - 09.2025
- Implemented data-driven decision-making processes, optimizing the efficiency of member services operations.
- Mentored junior staff members, empowering them with the skills needed to excel in their roles as Member Services Representatives.
- Facilitated smooth transitions during system upgrades or process changes, ensuring minimal disruption to member services.
- Delivered team member services and customized employee programs focused on optimizing labor relations and communications.
- Provided administrative support for the Member Services department, maintaining organized files and efficient workflows.
- Provided crisis intervention services when necessary, ensuring the safety of both clients and staff members involved.
- Promoted gym programs and services through effective communication with current and potential members.
- Collaborated with team members to ensure seamless delivery of support services, improving overall efficiency.
- Assisted new team members with training to ensure consistent delivery of quality services across the entire salon staff.
Education
High School Diploma - undefined
North Star Academy
Houston10.2005
Skills
- Time Management
- Multitasking and Organization
- Dependable and Responsible
- Customer Assistance
- Cashier training
- Cash Handling
- Manager support
- Training and mentoring
- Cash handling expertise
- Opening and closing procedures
- Positive Attitude
- Team Leadership
Timeline
Member Services
Mont Belvieu
10.2024 - 09.2025
Family Caregiver
CDS
08.2022 - 07.2024
Cashier
Carlswood Food Mart
11.2020 - 12.2021
Cashier Team Lead
Joe V's
08.2018 - 10.2020
Housekeeping Lead
Motel 6
02.2016 - 07.2018
Booth Operator
Food Town
05.2012 - 02.2016
High School Diploma - undefined
North Star Academy