Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Moscati

District Sales Manager Trainer
Pikesville,MD

Summary

Dynamic District Sales Manager Trainer with Claire's Boutique Inc, recognized for elevating team performance and boosting sales revenue through strategic goal setting and client relationship management. Proven track record in developing high-performing teams and implementing impactful sales strategies, resulting in operational excellence and enhanced customer satisfaction.

Overview

16
16
years of professional experience

Work History

District Sales Manager Trainer

Claire's Boutique Inc
09.2018 - Current
  • Oversaw operations across 30 locations, managing a team of 150 employees to ensure consistent performance and operational excellence.
  • Operated my district under the #1 Region in the company two consecutive years.
  • Assisted with the implementation of a company-wide customer service program, aligning teams with brand standards and elevating customer experience across all locations.
  • Partnered with fellow district managers to exchange best practices and drive organizational success across markets.
  • Elevated team performance through consistent coaching, targeted training, and proactive mentoring of store teams.
  • Boosted district sales revenue by designing and executing high-impact sales strategies.
  • Surpassed annual sales targets through strategic planning, territory

optimization, and customer relationship development.

  • Identified and nurtured high-potential talent into leadership roles, strengthening team capabilities and succession planning.
  • Delivered timely, data-driven sales reports to senior leadership for strategic decision-making.
  • Championed a customer-first approach, fostering a culture focused on satisfaction and retention.
  • Processed payroll accurately and on schedule, ensuring compliance with company policies and labor regulations.

Concession District Sales Manager

Claire's Boutique Inc
02.2018 - 09.2018
  • Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
  • Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Multi-Store Manager Trainer

Claire's Boutique Inc
08.2011 - 02.2018
  • Directed operations across multiple retail locations, ensuring consistent execution of company standards and policies
  • Recruited, trained, and mentored staff to build high-performing teams
  • Conducted regular performance evaluations and implemented development plans to enhance team capabilities
  • Oversaw daily store operations including inventory control, merchandising, and compliance
  • Standardized processes across stores to improve efficiency and reduce operational costs
  • Ensured adherence to safety, loss prevention, and regulatory guidelines
  • Analyzed sales data across locations to identify trends and implement targeted strategies
  • Developed and executed promotional campaigns to drive revenue growth
  • Managed budgets and P&L statements to optimize profitability across all stores
  • Championed guest service excellence, resulting in improved satisfaction scores and repeat business
  • Resolved escalated customer issues and implemented feedback systems to enhance service delivery
  • Created a consistent brand experience across all locations
  • Collaborated with regional and corporate leadership to align store goals with broader business objectives
  • Delivered regular performance reports and insights to senior management
  • Led expansion initiatives including opening new stores and integrating acquired locations

Store Manager Trainer

Claire's Boutique Inc
09.2010 - 08.2011
  • Trained and mentored new personnel hired to fulfill various roles
  • Assisted with in-store training for new hired District Managers
  • Provided coaching and mentoring to employees throughout district and surrounding districts
  • Assisted with store openings throughout the region
  • Led daily store operations to ensure smooth functioning, including opening/closing procedures, cash handling, and staff scheduling
  • Managed inventory control, conducted regular stock audits, and optimizied product placement for maximum visibility and sales
  • Supervised and trained staff, fostering a high-performance team culture and ensuring consistent guest service standards
  • Implemented sales strategies and promotional campaigns to drive revenue growth and meet monthly targets
  • Monitored KPI's such as sales performance, conversion rates, and customer satisfaction to identify areas of improvement
  • Resolved customer complaints and inquiries professionally, maintaining a positive shopping experience and brand loyalty
  • Collaborated with corporate teams on merchandising, marketing, and compliance initiatives
  • Analyzed sales data to forecast trends, adjust inventory levels, and make data driven decisions
  • Maintained visual merchandising standards, ensuring the store was clean, organized, and aligned with brand guidelines
  • Controlled operational costs, including labor, shrinkage, and supplies, to maximize profitability

Store Manager

Claire's Boutique Inc
07.2009 - 09.2010
  • Led daily store operations to ensure smooth functioning, including opening/closing procedures, cash handling, and staff scheduling
  • Managed inventory control, conducted regular stock audits, and optimizied product placement for maximum visibility and sales
  • Supervised and trained staff, fostering a high-performance team culture and ensuring consistent guest service standards
  • Implemented sales strategies and promotional campaigns to drive revenue growth and meet monthly targets
  • Monitored KPI's such as sales performance, conversion rates, and customer satisfaction to identify areas of improvement
  • Resolved customer complaints and inquiries professionally, maintaining a positive shopping experience and brand loyalty
  • Collaborated with corporate teams on merchandising, marketing, and compliance initiatives
  • Analyzed sales data to forecast trends, adjust inventory levels, and make data driven decisions
  • Maintained visual merchandising standards, ensuring the store was clean, organized, and aligned with brand guidelines
  • Controlled operational costs, including labor, shrinkage, and supplies, to maximize profitability

Education

No Degree - Fashion Merchandising

Stevenson University
Stevenson, MD

High School Diploma -

The Catholic High School of Baltimore
Baltimore Maryland
05-2005

Skills

  • Sales team management
  • Strategic goal setting
  • Goal setting and evaluation
  • Business development expertise
  • Sales revenue enhancement
  • Sales proficiency
  • Client relationship management
  • Team leadership

Timeline

District Sales Manager Trainer

Claire's Boutique Inc
09.2018 - Current

Concession District Sales Manager

Claire's Boutique Inc
02.2018 - 09.2018

Multi-Store Manager Trainer

Claire's Boutique Inc
08.2011 - 02.2018

Store Manager Trainer

Claire's Boutique Inc
09.2010 - 08.2011

Store Manager

Claire's Boutique Inc
07.2009 - 09.2010

No Degree - Fashion Merchandising

Stevenson University

High School Diploma -

The Catholic High School of Baltimore
Ashley Moscati District Sales Manager Trainer