Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Pursell

Kissimmee,FL

Summary

Hardworking Billing Representative/ Front Desk Coordinator eager to contribute to customer and business needs by leveraging top strengths in organization, prioritization and communication. Adept at generating bills, entering data and resolving discrepancies. Ready to take on new professional challenges.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Billing Representative

Greenberg Dental And Orthodontics
11.2022 - Current
  • Reviewed and solved account and billing discrepancies.
  • Assessed accounts for payment status and reached out to customers.
  • Coordinated with intermediate parties to obtain payments and resolve issues.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Received incoming information and entered into database system.
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Prepared and submitted monthly billing reports to management for financial overview.

Dental Front Office Coordinator

Greenberg Dental And Orthodontics
04.2019 - 10.2022
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Completed patient referrals to other medical specialists.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.

Education

High School Diploma -

Osceola High School
Kissimmee, FL
05.2009

Skills

  • Manual Processing
  • Correct Errors
  • Process Payments
  • Account and Ledger Reconciliations
  • Insurance Confirmation
  • Claim Processing
  • Billing Dispute Resolution

Timeline

Billing Representative

Greenberg Dental And Orthodontics
11.2022 - Current

Dental Front Office Coordinator

Greenberg Dental And Orthodontics
04.2019 - 10.2022

High School Diploma -

Osceola High School

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Ashley Pursell