Service professional prepared to elevate guest experiences with keen eye for detail and passion for hospitality. Proven track record in maintaining high standards and delivering consistent results. Recognized for effective team collaboration and flexibility in meeting changing demands.
Energetic Lounge Server versed in bussing and turning over tables to maximize patron convenience. Excellent food and beverage knowledge with personable demeanor and willingness to work all shifts.
Experienced with overseeing valet services and ensuring smooth operations. Utilizes leadership skills to manage staff and improve efficiency. Track record of enhancing customer experiences and resolving issues swiftly.
Overview
18
18
years of professional experience
Work History
Sales Associate
Walmart
01.2025 - Current
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Valet Supervisor
Sp+bags
03.2022 - 01.2025
Supervised valet team members for improved productivity and adherence to company policies.
Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
Lounge Server
Walt Disney World Resort
10.2022 - 08.2024
Conducted inventory checks on bar supplies and promptly communicated shortages or discrepancies to management.
Ensured compliance with all health code requirements by maintaining proper sanitation practices throughout the lounge area.
Managed high-volume workloads during peak hours while maintaining a positive attitude and professional demeanor.
Noted dietary requirements when taking down orders.
. Contributed to creating a welcoming atmosphere by greeting guests warmly upon arrival.
Sales Associate
Walt Disney World Resort
01.2018 - 10.2022
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Line Cook
Walt Disney World Resort
03.2007 - 01.2018
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.